Overview
What’s New
ModelCHECK Data in Performance Advisor
Installing and Configuring Diagnostic Tools
Installing Diagnostic Tools
Configuring Diagnostic Tools
Configuring Diagnostic Tools for Centralized Control
Starting Diagnostic Tools with Administrator Permissions
Reviewing and Sending Data
Reviewing the Information on the Pending Data Tab
Reviewing the Information on the Last Sent Tab
Reviewing the Feature and Model Information
Using the Diagnostic Tools
Sending Diagnostic Data to PTC Automatically
Sending Diagnostic Data to PTC Manually from a Client Machine
Identifying User ID and Machine ID
Active Time and Idle Time for a Creo Application
Collection of Data
Collection of General Data for a Session
Collection of Feature Usage Data for a Session
Collection of Model Usage Data
Using Creo Performance Advisor
Accessing the Dashboard
Browser Support for Performance Advisor User Interface
Using the Dashboard
Investigation Strategy
Using the Dashboard
Sharing the Dashboard
Sharing Performance Advisor Data with A Recipient
Adding Gadgets
Using Gadgets
Overview
Sessions
Users Per Creo Datecodes
Top 5 Users with Premature Exits
Top 5 Hosts with Premature Exits
Normal Session Durations
Session Durations
Session Counts
Unexpected Exits
Average Number of Sessions per User per Day
Connection Speed: Upload
Connection Speed: Download
Top 5 Users with Largest Workspaces
Top 5 Users with Workspaces That Are Not Used
Top 5 Users with Highest Number of Checkedout Documents
Top 5 Users with Missing Cache
Using Recommendations
Overview
What is a recommendation?
Adding the Recommendation Gadgets
Setting the Status of Recommendations
Using the Recommendation Gadgets
Top 5 Recommendations
Recommendations
Functionality Usage
Overview
Functional Area Usage Page
Functionality Usage Page
Functionality Usage Details Page
Live Simulation Details Page
Files Usage Page
ModelCHECK Page
Reports
Creating Reports for Creo Functionality
Functionality Usage Reports Page
Functionality Usage Summary Report
Functionality Usage Over Time Report
Toolkit Apps Usage Page
Toolkit Apps Usage Details Page
Details Pages
Global Status Page
Machines Page
Machine Page
Mean Time to Exit (MTTX) Page
Platform Overview Page
Creo Datecodes Page
Recommendations Page
Sessions Page
Hosts with Premature Exits
Users with Premature Exits
Users Page
User Page
Overview
User Page