What is a recommendation?
A recommendation is a proactive suggestion on how to resolve an issue discovered in data received from a connected PTC product. You can implement or ignore recommendations. When you receive a recommendation, it should be reviewed by the administrator or expert for the product, to determine the appropriate next steps.
The dashboard displays the following information about a recommendation:
1. Details about the issue such as the cause of the issue, number of occurrences, the number of users impacted, and the timestamps of when the issue first and last occurred in your environment.
2. Suggestions or solutions for known issues. This information should be reviewed by the administrator or expert for the product, who should then make a decision about implementation.
The notifications for recommendations are displayed on the Performance Advisor for PTC Creo portlet on the PTC Support page.
Click 
to open the Recommendations Page.
to open the Recommendations Page.