Setting the Status of Recommendations
You can change the status of a recommendation after you view it. When a recommendation is available for the first time in the user environment, it has the status New. When you select a recommendation row, the status of the recommendation automatically changes to Tracking when you navigate away from that recommendation.
To change the status of a recommendation:
1. Go to the Recommendations page.
2. From the Recommendations List, place the pointer on a recommendation.
3. Click
, a list of valid recommendations are displayed.
4. Select an appropriate status.
You can also update the status of a recommendation by clicking
from the details section at the bottom of the
Recommendations page or from a specific
Recommendation page.