|
Some of the objects are applicable only to customers with a Salesforce Field Service license. If you cannot access any of the new features in your org, contact your ServiceMax Account Executive or ServiceMax Support.
|
Name
|
API Name
|
Description
|
Minimum Permissions Required
|
---|---|---|---|
Account
|
Account
|
Represents an individual account, which is an organization or person involved with your business (such as customers, competitors, and partners).
In Salesforce, you store information about your customers using accounts and contacts. Accounts are companies that you are doing business with, and contacts are the people who work for them.
|
Read
|
Asset
|
Represents an item of commercial value, such as a product sold by your company or a competitor, that a customer has purchased and installed.
While products represent the items that your company sells, assets represent your customers' specific products.
Use assets to store information about your customers' products.
|
Read
|
|
AssetWarranty
|
Defines the warranty terms applicable to an asset along with any exclusions and extensions.
|
Create, Read, Update, Delete
|
|
Case
|
Represents a case, which is a customer issue or problem.
|
Create, Read, Update, Delete
|
|
Contact
|
Contact
|
Represents a contact, which is a person associated with an account.
|
Read
|
ContentVersion
|
Represents a specific version of a document in Salesforce CRM Content or Salesforce Files.
|
Create, Read, Update, Delete
|
|
ContractLineItem
|
Represents a product covered by a service contract (customer support agreement).
|
Create, Read, Update, Delete
|
|
Entitlement
|
Represents the customer support an account or contact is eligible to receive. Entitlements may be based on an asset, product, or service contract.
|
Read
|
|
Expense
|
Represents an expense linked to a work order. Service resource technicians can log expenses, such as tools or travel costs.
|
Read
|
|
Location
|
Represents a warehouse, service vehicle, work site, or other element of the region where your team performs field service work.
|
Create, Read, Update, Delete
|
|
MaintenancePlan
|
Represents a preventive maintenance schedule for one or more assets.
|
Create, Read, Update, Delete
|
|
Opportunity
|
Represents an opportunity, which is a sale or pending deal.
|
Create, Read, Update, Delete
|
|
OpportunityLineItem
|
Represents an opportunity line item, which is a member of the list of Product2 products associated with an Opportunity.
|
Create, Read, Update, Delete
|
|
Product2
|
Represents a product that your organization sells.
|
Read
|
|
ProductConsumed
|
Represents an item from your inventory used to complete a work order or work order line item in field service.
|
Create, Read, Update, Delete
|
|
ProductItem
|
Represents the stock of a particular product at a particular location in field service, such as all bolts stored in your main warehouse.
|
Read
|
|
ProductRequest
|
Represents an order for a part or parts in field service.
|
Create, Read, Update, Delete
|
|
ProductRequestLineItem
|
Represents a request for a part in field service. Product request line items are components of product requests.
|
Read
|
|
ProductServiceCampaign
|
Represents a set of activities to be performed on a product service campaign asset, such as a product recall for safety issues or product defects.
|
Create, Read, Update, Delete
|
|
ProductServiceCampaignItem
|
Represents a product service campaign's asset.
|
Create, Read, Update, Delete
|
|
ReturnOrder
|
Represents the return or repair of inventory or products in Field Service, or the return of order products in Order Management. This object is available in API version 42.0 and later.
Return orders are available in Lightning Experience, Salesforce Classic, the Salesforce mobile app, the Field Service mobile app for Android and iOS, and communities built using Salesforce Tabs + Visualforce.
|
Create, Read, Update, Delete
|
|
ReturnOrderLineItem
|
Represents a specific product that is returned or repaired as part of a return order in Field service, or a specific order item that is returned as part of a return order in Order Management. This object is available in API version 42.0 and later.
Return orders are available in Lightning Experience, Salesforce Classic, the Salesforce mobile app, the Field Service mobile app for Android and iOS, and communities built using Salesforce Tabs + Visualforce.
|
Create, Read, Update, Delete
|
|
ServiceContract
|
Represents a customer support contract (business agreement).
|
Create, Read, Update, Delete
|
|
ServiceResource
|
Represents a service technician or service crew in field service in Field Service and Lightning Scheduler.
|
Create, Read, Update, Delete
|
|
Shipment
|
Shipment
|
Represents the transport of inventory in field service.
|
Read
|
User
|
User
|
Represents a user in your organization.
|
Read
|
WarrantyTerm
|
Represents warranty terms defining the labor, parts, and expenses covered, along with any exchange options, provided to rectify issues with products. This object is available in API version 50.0 and later.
|
Read
|
|
WorkOrder
|
Represents field service work to be performed for a customer. This object is available in API version 36.0 and later.
WorkOrder and WorkOrder Line Item - Work Orders is the central object used to track repairs, perform maintenance activities, and other types of service requests. Work Orders and Work Order Items represent a task or series of tasks to be performed and related to an installed Asset.
|
Create, Read, Update, Delete
|
|
WorkOrderLineItem
|
Represents a subtask on a work order in field service. This object is available in API version 36.0 and later.
|
Create, Read, Update, Delete
|
|
For the list of custom fields added to these standard objects and the field-level permissions, see the respective object topics.
|
Label
|
API Name
|
Version Introduced
|
Minimum Permissions Required*
|
Impacted Features
|
---|---|---|---|---|
SVMXA360__CONF_MobileConfiguration__c
|
10.0
|
Create, Read, Update, Delete
|
Mobile as a Part of Asset 360 Package
|
|
SVMXA360__CONF_MobileConfigurationAccess__c
|
10.0
|
Create, Read, Update, Delete
|
Mobile as a Part of Asset 360 Package
|
|
SVMXA360__CONF_MobileConfigurationDetails__c
|
10.0
|
Create, Read, Update, Delete
|
Mobile as a Part of Asset 360 Package
|
|
SVMXA360__CONF_UserGroup__c
|
8.0
|
Create, Read, Update, Delete
|
Technical Attributes: User Group
|
|
SVMXA360__CONF_UserGroupMember__c
|
8.0
|
Create, Read, Update, Delete
|
Technical Attributes: User Group
|
|
SVMXA360__CONF_UserGroupTechnicalAttribute__c
|
8.0
|
Create, Read, Update, Delete
|
Technical Attributes: User Group
|
|
SVMXA360__CONF_AdminPage__c
|
Winter '21
|
Read
|
Setup Page
|
|
SVMXA360__CONF_ConfigurationFilter__c
|
Winter '23
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_DepotFinderRule__c
|
Winter '21
|
Create, Read, Update, Delete
|
Depot Management
|
|
SVMXA360__CONF_EntitlementRule__c
|
Winter '21
|
Create, Read, Update, Delete
|
Entitlement
|
|
SVMXA360__CONF_EntitledServiceAssignmentRule__c
|
Spring '21
|
Create, Read, Update, Delete
|
Entitlement
|
|
SVMXA360__CONF_EntitlementSettings__c
|
Winter '21
|
Create, Read, Update, Delete
|
Entitlement
|
|
SVMXA360__CONF_Expression__c
|
Winter '21
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_ExpressionBasedMapping__c
|
Summer '22
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_ExpressionBasedMappingRow__c
|
Summer '22
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_ExpressionDetail__c
|
Winter '21
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_HierarchyConfig__c
|
Summer '21
|
Create, Read, Update, Delete
|
Asset Management
|
|
SVMXA360__CONF_HierarchyConfigAccess__c
|
Summer '21
|
Create, Read, Update, Delete
|
Asset Management
|
|
SVMXA360__CONF_HierarchyConfigDetail__c
|
Summer '21
|
Create, Read, Update, Delete
|
Asset Management
|
|
SVMXA360__CONF_HierarchyFields__c
|
Summer '21
|
Create, Read, Update, Delete
|
Asset Management
|
|
SVMXA360__CONF_Integration__c
|
11.0
|
Create, Read, Update, Delete
|
Servigistics Integration
|
|
SVMXA360__CONF_Layou.__c
|
Winter '21
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_LayoutElement__c
|
Winter '21
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_LayoutRelatedSection__c
|
Winter '21
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_LayoutSection__c
|
Winter '21
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_LookupConfiguration__c
|
Winter '21
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_ObjectMapping__c
|
Winter '21
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_ObjectMappingDetail__c
|
Winter '21
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_PicklistDefinition__c
|
Winter '21
|
Create, Read, Update, Delete
|
Technical Attributes
|
|
SVMXA360__CONF_PricebookAssignmentRule__c
|
Spring '21
|
Create, Read, Update, Delete
|
Entitlement
|
|
SVMXA360__CONF_ProcessStepParameter__c
|
Spring '21
|
Create, Read, Update, Delete
|
Wizard
|
|
SVMXA360__CONF_ProcessWizard__c
|
Winter '21
|
Create, Read, Update, Delete
|
Wizard
|
|
SVMXA360__CONF_ProcessWizardAccess__c
|
Winter '21
|
Create, Read, Update, Delete
|
Wizard
|
|
SVMXA360__CONF_ProcessWizardStep__c
|
Winter '21
|
Create, Read, Update, Delete
|
Wizard
|
|
SVMXA360__CONF_ProcessWizardStepDependency__c
|
Spring '22
|
Create, Read, Update, Delete
|
Wizard
|
|
SVMXA360__CONF_PSCConfiguration__c
|
Spring '21
|
Create, Read, Update, Delete
|
Product Service Campaign
|
|
SVMXA360__CONF_ServicemaxTags__c
|
Summer '21
|
Create, Read, Update, Delete
|
SVMX Translation Workbench
|
|
SVMXA360__CONF_SPMEvent__c
|
Summer '21
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__CONF_TagDefinition__c
|
Summer '22
|
Create, Read, Update, Delete
|
Translation
|
|
SVMXA360__CONF_TagElement__c
|
Summer '22
|
Create, Read, Update, Delete
|
Translation
|
|
SVMXA360__CONF_TagTranslation__c
|
Summer '21
|
Create, Read, Update, Delete
|
Translation
|
|
SVMXA360__CONF_TA_TemplateMatchRule__c
|
Winter '23
|
Create, Read, Update, Delete
|
Technical Attributes
|
|
SVMXA360__CONF_TimelineConfig__c
|
Spring '21
|
Create, Read, Update, Delete
|
Asset Timeline
|
|
SVMXA360__CONF_TimelineConfigAccess__c
|
Spring '21
|
Create, Read, Update, Delete
|
Asset Timeline
|
|
SVMXA360__CONF_TimelineConfigDetail__c
|
Spring '21
|
Create, Read, Update, Delete
|
Asset Timeline
|
|
SVMXA360__CONF_WarrantyConfig__c
|
Winter '21
|
Create, Read, Update, Delete
|
Asset Warranty
|
Label
|
API Name
|
Version Introduced
|
Minimum Permissions Required*
|
Impacted Features
|
---|---|---|---|---|
SVMXA360__ConditionalOutputDetail__c
|
9.0
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__ConditionalOutput__c
|
9.0
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__SM_MaintenancePlan__c
|
9.0
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__SM_MaintenancePlanAsset__c
|
9.0
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__SM_MaintenancePlanProcess__c
|
9.0
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__SM_MaintenanceWorkRule__c
|
9.0
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__ContractLineItemPlan__c
|
Summer '22
|
Create, Read, Update, Delete
|
Service Contract
|
|
SVMXA360__ApplicableProduct__c
|
Spring '21
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__ApplicationLog__c
|
Winter '21
|
Create, Read, Update, Delete
|
Logs
|
|
SVMXA360__ApplicationSetting__c
|
Summer '22
|
Read
|
Service Process Manager, Technical Attributes
|
|
SVMXA360__ApplicationSettingAccess__c
|
Summer '22
|
Create, Read, Update, Delete
|
Service Process Manager
|
|
SVMXA360__COMM_ApplicationUsageData__c
|
Winter '22
|
Create, Read, Update, Delete
|
Audit Logs
|
|
SVMXA360__SM_Condition__c
|
9.0
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__AssetNotification__c
|
Winter '22
|
Create, Read, Update, Delete
|
Product Service Campaign
|
|
SVMXA360__SM_TA_AssetTechnicalAttribute__c
|
Winter '23
|
Create, Read, Update, Delete
|
Technical Attributes
|
|
SVMXA360__ConfigurationUsage__c
|
Winter '23
|
Create, Read, Update, Delete
|
Service Process Manager: Where Used
|
|
SVMXA360__SM_ConnectedFeedback__c
|
11.0
|
Create, Read, Update, Delete
|
Issue Report and Product Feedback
|
|
ContentVersion
|
11.0
|
Create, Read, Update, Delete
|
Product Service Campaigms
|
|
SVMXA360__SCONAuthoringLog__c
|
Winter '22
|
Create, Read, Update, Delete
|
Service Contract
|
|
SVMXA360__ContractPriceLineItem__c
|
Spring '21
|
Create, Read, Update, Delete
|
Service Contract
|
|
SVMXA360__ContractPriceLineItemPlan__c
|
Spring '21
|
Create, Read, Update, Delete
|
Service Contract
|
|
SVMXA360__EntitledServiceHistory__c
|
Spring '21
|
Create, Read, Update, Delete
|
Entitlement
|
|
SVMXA360__EntitledServicePlan__c
|
Spring '21
|
Create, Read, Update, Delete
|
Entitlement
|
|
SVMXA360__EntitlementVerificationHistory__c
|
Winter '21
|
Create, Read, Update, Delete
|
Entitlement
|
|
SVMXA360__SM_Feedback__c
|
11.0
|
Create, Read, Update, Delete
|
Issue Report and Product Feedback
|
|
SVMXA360__LocationServices__c
|
Winter '21
|
Create, Read, Update, Delete
|
Depot Management
|
|
SVMXA360__MPLNAuthoringLog__c
|
Winter '22
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__MaintenancePlanOffering__c
|
Winter '22
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__MaintenancePlanTemplate__c
|
Winter '22
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__MaintenanceWorkRuleTemplate__c
|
Winter '22
|
Create, Read, Update, Delete
|
Maintenance Plan
|
|
SVMXA360__OfferedMaintenancePlanTemplate__c
|
Winter '22
|
Read
|
Maintenance Plan
|
|
SVMXA360__SM_PartReplacement__c
|
11.0
|
Create, Read, Update, Delete
|
Servigistics Integration
|
|
SVMXA360__PSCEngineLog__c
|
Spring '21
|
Create, Read, Update, Delete
|
Product Service Campaign
|
|
SVMXA360__COMM_Recentitem__c
|
Spring '22
|
Create, Read, Update, Delete
|
Setup Page
|
|
SVMXA360__ServiceContractPlan__c
|
Summer '21
|
Create, Read, Update, Delete
|
Service Contract
|
|
SVMXA360__SM_SMAXContent__c
|
11.0
|
Create, Read, Update, Delete
|
Product Service Campaigns
|
|
SVMXA360__ServiceRequest__c
|
9.0
|
NA
|
NA
|
|
SVMXA360__COMM_StepUsageLog__c
|
Spring '22
|
Create, Read, Update, Delete
|
Wizard
|
|
SVMXA360__SM_TA_TechnicalAttribute__c
|
Winter '23
|
Create, Read, Update, Delete
|
Technical Attributes
|
|
SVMXA360__SM_TA_ActivityLog__c
|
Winter '23
|
Create, Read, Update, Delete
|
Technical Attributes
|
|
SVMXA360__SM_TA_Category__c
|
Winter '23
|
Create, Read, Update, Delete
|
Technical Attributes
|
|
SVMXA360__SM_TA_Template__c
|
Winter '23
|
Create, Read, Update, Delete
|
Technical Attributes
|
|
SVMXA360__SM_TA_TemplateItem__c
|
Winter '23
|
Create, Read, Update, Delete
|
Technical Attributes
|
|
SVMXA360__SM_TA_TemplateAssociation__c
|
Winter '23
|
Create, Read, Update, Delete
|
Technical Attributes
|
Apex Class Name
|
Minimum Permission Required for an Admin
|
Minimum Permission Required for an End User
|
---|---|---|
AddMaintenanceAssetApexAction
|
Create, Read, Update, Delete
|
Read
|
AddMaintenanceAssetApexAction_UT
|
Create, Read, Update, Delete
|
Read
|
Adm
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractApplicationConfigService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractAssetManagementService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractConfigurationUsageService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractCustomLabelService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractEntitlementService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractExpressionService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractLookupConfigService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractMaintenanceProcessService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractMappingService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractPageLayoutService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractPSCConfigurationService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractTechnicalAttributeService
|
Create, Read, Update, Delete
|
Read
|
ADM_AbstractWizardService
|
Create, Read, Update, Delete
|
Read
|
ADM_AdminPageLightningService
|
Create, Read, Update, Delete
|
Read
|
ADM_AdminPageLightningService_UT
|
Create, Read, Update, Delete
|
Read
|
ADM_AdminPageManager
|
Create, Read, Update, Delete
|
Read
|
ADM_AdminPageManager_UT
|
Create, Read, Update, Delete
|
Read
|
ADM_AdminPageService
|
Create, Read, Update, Delete
|
Read
|
ADM_AdminPageServiceImpl
|
Create, Read, Update, Delete
|
Read
|
ADM_AdminWelcomePageHandler
|
Create, Read, Update, Delete
|
Read
|
ADM_AdminWelcomePage_LS
|
Create, Read, Update, Delete
|
Read
|
ADM_AdminWelcomePage_LS_UT
|
Create, Read, Update, Delete
|
Read
|
Page Layout Name
|
Minimum Permission Required for an Admin
|
Minimum Permission Required for an End User
|
---|---|---|
Asset Layout - A360
|
Read, Write
|
Read
|
Asset Warranty Layout - A360
|
Read, Write
|
Read
|
Case Layout - A360
|
Read, Write
|
Read
|
Contract Line Item Layout - A360
|
Read, Write
|
Read
|
Entitlement Layout - A360
|
Read, Write
|
Read
|
Location Layout - A360
|
Read, Write
|
Read
|
Product Layout - A360
|
Read, Write
|
Read
|
Product Consumed Layout - A360
|
Read, Write
|
Read
|
Product Item Layout - A360
|
Read, Write
|
Read
|
Product Request Layout - A360
|
Read, Write
|
Read
|
Product Request Line Item Layout - A360
|
Read, Write
|
Read
|
Product Transfer Layout - A360
|
Read, Write
|
Read
|
Service Contract Layout - A360
|
Read, Write
|
Read
|
Shipment Layout - A360
|
Read, Write
|
Read
|
Return Order Layout - A360
|
Read, Write
|
Read
|
Return Order Line Item Layout - A360
|
Read, Write
|
Read
|
Work Order Layout - A360
|
Read, Write
|
Read
|
Work Order Line Item Layout - A360
|
Read, Write
|
Read
|
|
• All the 23 R2 flows are in an Active state out-of-the-box to be consumed by the users.
• All the 23 R1 flows are in an Inactive state when the org is upgraded to the 23 R2 package. If you want to use the old flows, you can make them Active from Setup > Flows.
• Permission Set: Permission set for a flow means the user must have the required permission set for the objects and their fields associated with a flow. Ensure to have the minimum permission set required for the objects and their fields associated with the flow for a seamless user experience.
|
Flow Name
|
Type
|
Description
|
Template (Y/N)
|
Version Introduced
|
Version Updated
|
---|---|---|---|---|---|
Screen Flow
|
Review completed work orders for correctness
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Enter resolution including labor/travel, parts consumed, and expenses
|
Y
|
Spring'21
|
Winter'22
|
|
Screen Flow
|
Compute End Date field from Start Date and Quantity fields
|
Y
|
Winter'21
|
||
Screen Flow
|
Enter resolution including labor and parts consumed
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Complete a Work Order and its Work Order Line Items
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Close an open Work Order
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Create a Product Request to ship an Asset to the Supplier for repair
|
Y
|
Summer'21
|
||
Screen Flow
|
Update Work Order status to be in progress and add a labor line
|
Y
|
Winter'21
|
Winter'22
|
|
Screen Flow
|
Create Remote triage Work Order from Case
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Create a Maintenance Plan record from Service Contract
|
Y
|
Summer'21
|
||
Screen Flow
|
Create Field Work Order from an unresolved Remote Work Order
|
Y
|
Summer'21
|
||
Screen Flow
|
Create a Maintenance Plan record from Location
|
N
|
Summer'21
|
||
Screen Flow
|
Extended flow to create Return Order and Return Order lines, and upon receipt, create Depot Repair Work Order for each Return Order Line.
|
N
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Create a Maintenance Plan record from Asset
|
N
|
Summer'21
|
||
Screen Flow
|
Create a Maintenance Plan record from Account
|
N
|
Summer'21
|
||
A360 - Manage Work Order Returns
|
Screen Flow
|
Launch a Return Order from Work Order
|
Y
|
Winter'21
|
Summer'21
|
A360 - Manage Work Order Asset Return
|
Screen Flow
|
Return Asset (and related components) from Work Order.
|
Y
|
Winter'21
|
Summer'21
|
Screen Flow
|
Submit Product Request to be processed for shipment (by ERP)
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Indicate items on a Return Order as received and update related Assets with depot information
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Cancel an existing Return Order
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Launch Return Order and Product Request if Advanced Exchange identified
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Create Return Order from Work Order for a single Asset by using the Depot Finder
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Submit Product Request to be processed for shipment (by ERP)
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Cancel an existing Product Request
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Create Product Request from a Remote Work Order
|
Y
|
Winter'21
|
Summer'21
|
|
A360 - Create Product Request From Location
|
Screen Flow
|
Create Product Request from Location
- generally used for stock replenishment
|
Y
|
Winter'21
|
Summer'21
|
Screen Flow
|
Create Product Request from a Return Order for Asset shipment
|
Y
|
Winter'21
|
Winter'22
|
|
Screen Flow
|
Create Product Request for loaner shipment to the customer
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Create Opportunity from Work Order
|
Y
|
Winter'21
|
Summer'21
|
|
A360 - Execute Depot Finder
|
Screen Flow
|
Determines the Depot (Destination) Location for a Part Return using Location Services
|
Y
|
Winter'21
|
|
A360 - Manage Case Milestone Closure
|
Screen Flow
|
Check open Case milestones prior to closure
|
Y
|
Winter'21
|
|
Screen Flow
|
Create a Case from an Asset
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Manage key fields on the Asset record
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Update Asset with the installation date and relevant details
|
Y
|
Winter'21
|
||
Screen Flow
|
Create a rental or loaner Asset from Location
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Create customer-owned Asset from Location
|
Y
|
Winter'21
|
Summer'21
|
|
Screen Flow
|
Create a child Asset for a parent Asset
|
Y
|
Winter'21
|
Summer'21
|
|
A360 - Calculate Work Order Price Fields
|
Autolaunched Flow
|
Take the Total Price of all records of Product Consumed and Expense, and updates to Total Parts price and Total Expense Price respectively. It also updates the Total List Price on WO, which is the sum of List Price of Product Consumed, WOLI, and Expense
|
Y
|
Summer'21
|
|
A360 - Delete Service Contract Plan Details
|
Autolaunched Flow
|
Delete the records of Entitled Service Plan and CPLI Plan that are associated with Contract Plan records being deleted.
|
N
|
Summer'21
|
|
A360 - Delete Entitled Service Plan Details
|
Autolaunched Flow
|
Delete the records of CPLI Plan that are associated with Entitled Service Plan records being deleted.
|
N
|
Summer'21
|
|
A360 - Manage Return Order Line Item Status
|
Autolaunched Flow
|
For Depot WO, manage the completion or closure of linked Return Order Line Items
|
Y
|
Winter'21
|
|
A360 - Delete MPlan Template Details
|
Autolaunched Flow
|
Delete all the Work Rule Templates related to MPlan Template being deleted.
|
N
|
Summer'21
|
|
A360 - Delete Applicable Product Details
|
Autolaunched Flow
|
Delete the records of the Work Rule Template that are associated with the Applicable Product records that are being deleted.
|
N
|
Summer'21
|
|
A360 - Calculate Total Expense Cost
|
Autolaunched Flow
|
Sum up the Total Cost field of all the Expense lines that are related to the WO and updates it to the Total Expense Cost field on WO.
|
N
|
Summer'21
|
|
A360 - Execute Asset Warranty on Update Asset
|
Autolaunched Flow
|
Execute Asset Warranty on the update of an Asset
|
N
|
Winter'21
|
|
A360 - Execute Asset Warranty on New Asset
|
Autolaunched Flow
|
Execute Asset Warranty on the creation of new Asset
|
N
|
Winter'21
|
|
A360 - Manage Return Order Status
|
Autolaunched Flow
|
When a ROLI is Canceled, Completed, or Closed, update the RO status indicate items on a Return Order as received, and update related Assets with depot information
|
Y
|
Winter'21
|
|
A360 - Manage Last Consumed Date
|
Autolaunched Flow
|
Update Last Consumed Date on Product Item record based on the date of last consumption date on Product Consumed
|
Y
|
Winter'21
|
|
A360 - Manage Product Consumed Date
|
Autolaunched Flow
|
Update Consumed Date on Product Consumed if blank
|
Y
|
Winter'21
|
|
A360 - Manage Milestones Completion
|
Autolaunched Flow
|
Complete milestone associated with work order status
|
Y
|
Winter'21
|
|
A360 - Execute Entitlement Verification On Update Work Order
|
Autolaunched Flow
|
Execute Entitlement Verification every time when a Work Order record is updated
|
N
|
Winter'21
|
Summer'21
|
A360 - Execute Entitlement Verification On Update Return Order
|
Autolaunched Flow
|
Execute Entitlement Verification every time when a Return Order record is updated
|
N
|
Winter'21
|
Summer'21
|
A360 - Execute Entitlement Verification On Update Case
|
Autolaunched Flow
|
Execute Entitlement Verification every time when a Case record is updated
|
N
|
Winter'21
|
Summer'21
|
A360 - Execute Entitlement Verification On New Work Order
|
Autolaunched Flow
|
Execute Entitlement Verification every time when a Work Order record is created
|
N
|
Winter'21
|
Summer'21
|
A360 - Execute Entitlement Verification On New Return Order
|
Autolaunched Flow
|
Execute Entitlement Verification every time when a Return Order record is created
|
N
|
Winter'21
|
Summer'21
|
A360 - Execute Entitlement Verification On New Case
|
Autolaunched Flow
|
Execute Entitlement Verification every time when a Case record is created
|
N
|
Winter'21
|
Summer'21
|
A360 - SLA Entitlement Record Deletion
|
Autolaunched Flow
|
Delete SLA Entitlement records related to the Entitlements record whose record type is Entitlement Services.
|
N
|
Summer'21
|
|
A360 - Create Case And WorkOrder SLA
|
Autolaunched Flow
|
Create corresponding Entitlements (record type = SLA) when an Entitled Service is created or updated. It is triggered when Case Entitlement Process or WO Entitlement Process is populated on the Entitled Service.
|
N
|
Summer'21
|
|
A360 - Calculate Milestones On Case And WorkOrder
|
Autolaunched Flow
|
Trigger Milestones when an Auto-Entitlement check is performed.
|
N
|
Summer'21
|
|
A360 - Manage Asset Name Format
|
Autolaunched Flow
|
Format the asset name to be Product - Serial Number
|
Y
|
Summer'21
|
|
A360 - Execute Application Log Entry
|
Autolaunched Flow
|
Create application log records with error details when the engines fail to perform an operation. For example, Warranty Engine and Entitlement Engine.
|
N
|
Summer'21
|
|
A360 - Validate Product Consumed - Subflow
|
Screen Flow
|
Validate Product Consumed on Work Order records.
|
Y
|
Summer'21
|
|
Screen Flow
|
Review completed work orders for correctness
|
Y
|
Winter'22
|
||
Screen Flow
|
Create an estimate to price out additional or unanticipated work anytime during the Depot process
|
Y
|
Winter'22
|
||
Screen Flow
|
Update an estimate. Estimates can be updated prior to their approvals
|
Y
|
Winter'22
|
||
A360 - Calculate Estimate Price Fields
|
Screen Flow
|
Calculate the Total fields on the estimate based on individual estimate lines
|
Y
|
Winter'22
|
|
Screen Flow
|
Capture end time of the current Work Step
|
Y
|
Winter'22
|
||
Screen Flow
|
Capture start time of the next Work Step
|
Y
|
Winter'22
|
||
A360 - Auto Create Maintenance Plan From Service Contract
|
Autolaunched Flow
|
Auto Create Maintenance Plan From Service Contract by using Maintenance Plan Offerings
|
Winter'22
|
||
A360 - Mobile - Manage Opportunities
|
Field Service Mobile Flow
|
Capture upsell and competitor asset opportunities for Sales follow-up
|
Y
|
Winter'22
|
|
A360 - Mobile - Manage Work Order Asset Return
|
Field Service Mobile Flow
|
Initiate returns of assets and subcomponents for Depot Repair
|
Y
|
Winter'22
|
|
A360 - Mobile - Manage Assets
|
Field Service Mobile Flow
|
Search for asset and update asset attributes
|
Y
|
Spring'22
|
|
A360 - Auto Complete Contract Availability Status
|
Autolaunched Flow
|
Update the Contract Availability Status field to Complete when the Contract reaches the End Date
|
Y
|
Spring'22
|
|
A360 - Update Maintenance Plan Status
|
Autolaunched Flow
|
Record-triggered flow updates the status of the Maintenance plan based on the status of the Service Contract when changed.
|
Y
|
Spring'22
|
|
A360 - Handle Maintenance Plan Status Change
|
Autolaunched Flow
|
Handle Maintenance Plan Status Change
|
Y
|
Spring'22
|
|
A360 - Delete Applicable Contract Line Product Details
|
Autolaunched Flow
|
Delete the records of Entitled Service Plan and CPLI Plan that are associated with CLI Plan records being deleted.
|
N
|
Summer'22
|
|
A360 - Update Service Request with Asset Details
|
Autolaunched Flow
|
Update Service Request’s Account and Product fields with Asset’s respective fields' data.
|
N
|
9.0
|
|
A360 - Update Work Order with Asset Details
|
Autolaunched Flow
|
Update the Work Order’s Account, Contact, and Location fields with the Asset’s respective fields' data.
|
N
|
9.0
|
|
Permission Set: Permission set for an LWC means the user must have the required permission set for the fields available in an LWC. Ensure to have the minimum permission set required for the fields associated with the LWC.
|
LWC Component Label
|
Description
|
Additional Details
|
---|---|---|
A360 - Asset Hierarchy
|
To display the hierarchy of assets with respect to Asset, Location, and Account records.
|
Developer Name: svmxAssetHierarchy
Availability/Scope: N/A
Target Objects: All objects that have an Asset Lookup field
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Small and Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: No
Versions Introduced: 3.0 Summer '21
|
A360 - Asset Hierarchy
|
To display the hierarchy of assets with respect to Asset, Location, and Account records.
|
Developer Name: svmxAssetHierarchyCommunity
Availability/Scope: N/A
Target Objects: All objects that have an Asset Lookup field
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Small and Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 3.0 Summer '21
|
A360 - Asset Qualifier
|
To help with warranty term qualification when an Asset is created or added.
|
Developer Name: assetQualifier
Availability/Scope: Lightning Record Page
Target Objects: Warranty Term
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Small and Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: Yes
Works in Experience/Community?: Yes
Versions Introduced: 1.0 Winter '21
|
A360 - Asset Timeline
|
To display configurable asset activities in a single view. This is a pre-release item for Spring'21.
|
Developer Name: svmxAssetTimeline
Availability/Scope: N/A
Target Objects: All objects that have an Asset Lookup field
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 3.0 Summer '21
|
A360 - Entitlement Results
|
To view the coverage selected for a Case, Work Order or Return Order.
|
Developer Name: autoEntitlementEngineResult
Availability/Scope: Lightning Record Page
Target Objects: Case, Work Order, Return Order
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Small
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 1.0 Winter '21
|
A360 - Applicable Contract Line Product List View
|
To view and manage Applicable Products for Maintenance Plan Template.
|
Developer Name: contractLineItemPlanListView
Availability/Scope: Lightning Record Page
Target Objects: Service Contract Plan
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 3.0 Summer '21
|
A360 - Applicable Product List View
|
To view and manage Applicable Products for Maintenance Plan Template.
|
Developer Name: mplnApplicableProductListView
Availability/Scope: Lightning Record Page
Target Objects: Maintenance Plan Template
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: N/A
Versions Introduced: 3.0 Summer '21
|
A360 - Contract Line Items List View
|
To view the list of Contract Lines for a Service Contract.
|
Developer Name: contractLineItemsListView
Availability/Scope: Lightning Record Page
Target Objects: Service Contract
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 5.0 Spring '22
|
A360 - Contract Price Line Item Plan List View
|
To view the list of Contract Price Line Item Plans under a Service Contract plan.
|
Developer Name: contractPriceLineItemPlanListView
Availability/Scope: Lightning Record Page
Target Objects: Service Contract Plan
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 3.0 Summer '21
|
A360 - Create Service Contract
|
To create the Service Contract using the Service Contract template for an Account, Location, or Asset.
|
Developer Name: createServiceContract
Availability/Scope: N/A. It is exposed only to be used in SPM Wizards.
Target Objects: Account, Asset, Location
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: Yes
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 3.0 Summer '21
|
A360 - Delete Contracts and Coverages
|
To delete the Service Contract and all the child records.
|
Developer Name: deleteServiceContract
Availability/Scope: N/A. It is exposed only to be used in SPM Wizards.
Target Objects: Service Contract
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: Yes
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 4.0 Winter '22
|
A360 - Entitled Service Plan List View
|
To view the list of Entitled Service Plans under a Service Contract plan.
|
Developer Name: entitledServicePlanListView
Availability/Scope: Lightning Record Page
Target Objects: Service Contract Plan
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 3.0 Summer '21
|
A360 - Entitled Services List View
|
To view the list of Entitled Services under a Service Contract.
|
Developer Name: entitledServicesListView
Availability/Scope: Lightning Record Page
Target Objects: Service Contract, Contract Line Item
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 3.0 Summer '21
|
A360 - Interactive Entitlement
|
To manually select a service coverage for Case, Work Order, and Return Order.
|
Developer Name: interactiveEntitlementWrapper
Availability/Scope: N/A. It is invoked with a single click from the A360 - Entitlement Results component.
Target Objects: Case, Work Order, Return Order
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 1.0 Winter '21
|
A360 - Maintenance Plan Detail
|
To create a Maintenance Plan in Flows.
|
Developer Name: mplnMaintenancePlanDetail
Availability/Scope: Flow Screen
Target Objects:
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: Yes
Supported/ Works on Mobile: No
Works in Experience/Community?: N/A
Versions Introduced: 3.0 Summer '21
|
A360 - Manage Child Assets
|
To manage child assets.
|
Developer Name: svmxManageChildAssets
Availability/Scope: N/A. It is exposed only to be used in SPM Wizards.
Target Objects: All objects that have an Asset Lookup field.
Can be embedded in the Lightning Page?: N/A
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: N/A
Supported/ Works on Mobile: N/A
Works in Experience/Community?: Yes (through SPM Wizards and Asset Hierarchy)
Versions Introduced: 7.0 Winter '23
|
A360 - Manage Maintenance Asset
|
To manage maintenance assets for a given Maintenance Plan in a Flow.
|
Developer Name: mplnManageMaintenanceAsset
Availability/Scope: Flow Screen
Target Objects:
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: Yes
Supported/ Works on Mobile: No
Works in Experience/Community?: N/A
Versions Introduced: 3.0 Summer '21
|
A360 - Maintenance Plan Template Selection
|
To create a maintenance plan layout for template selection used in Flows.
|
Developer Name: mplnTemplateSelection
Availability/Scope: Flow Screen
Target Objects:
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: Yes
Supported/ Works on Mobile: No
Works in Experience/Community?: N/A
Versions Introduced: 3.0 Summer '21
|
A360 - Maintenance Plan Template List View
|
To manage Maintenance Plan Templates.
|
Developer Name: offeredMiantenancePlanTemplateListView
Availability/Scope: Lightning Record Page
Target Objects: Service Contract Plan
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: N/A
Versions Introduced: 4.0 Winter '22
|
A360 - PSC Results
|
To manage Product Service Campaign results.
|
Developer Name: productServiceCampaignResults
Availability/Scope: Lightning Record Page
Target Objects: Product Service Campaign
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: N/A
Versions Introduced: 2.0 Spring '21
|
A360 - PSC Search
|
To manage search criteria for Product Service Campaign.
|
Developer Name: pscSearchCriteria
Availability/Scope: Lightning Record Page
Target Objects: Product Service Campaign
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Small
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: N/A
Versions Introduced: 2.0 Spring '21
|
A360 - Service Contract Authoring Summary
|
To view the progress of Service Contract Authoring for Service Contracts for bulk contract lines.
|
Developer Name: serviceContractAuthoring
Availability/Scope: Lightning Record Page
Target Objects: Service Contract
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Small
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 4.0 Winter '22
|
A360 - SPM Advanced Screen
|
To configure the SPM Advanced Screen template.
|
Developer Name: templateGeneric
Availability/Scope: Flow Screen
Target Objects: Supported Platform Objects and all Custom Objects
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: Yes
Supported/ Works on Mobile: Yes
Works in Experience/Community?: Yes
Versions Introduced: 1.0 Winter '21
|
A360 - SPM Screen
|
To configure the SPM Advanced Screen template.
|
Developer Name: templateGenericHeader
Availability/Scope: Flow Screen
Target Objects: Supported Platform Objects and all Custom Objects
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: Yes
Supported/ Works on Mobile: Yes
Works in Experience/Community?: Yes
Versions Introduced: 1.0 Winter '21
|
A360 - SPM Transaction
|
To configure the SPM Transaction.
|
Developer Name: runtimeTransaction
Availability/Scope: Lightning Record Page
Target Objects: Supported Platform Objects and all Custom Objects
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: No
Supported/ Works on Mobile: Yes
Works in Experience/Community?: Yes
Versions Introduced: 2.0 Spring '21
|
A360 SPM Transaction
|
To configure the SPM Transaction.
|
Developer Name: runtimeTransactionForFlow
Availability/Scope: Flow Screen
Target Objects: Supported Platform Objects and all Custom Objects
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: Yes
Supported/ Works on Mobile: Yes
Works in Experience/Community?: Yes
Versions Introduced: 2.0 Spring '21
|
A360 - SPM Wizard
|
To contain all applicable process wizards and steps.
|
Developer Name: spmProcessWizard
Availability/Scope: N/A
Target Objects: All Objects
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Small and Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: No
Versions Introduced: 1.0 Winter '21
|
A360 - SPM Wizard
|
To contain all applicable process wizards and steps.
|
Developer Name: spmProcessWizardForCommunity
Availability/Scope: N/A
Target Objects: All Objects
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Small and Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 1.0 Winter '21
|
A360 - Technical Attributes List View
|
To view the list of Technical Attributes.
|
Developer Name: technicalAttributeListView
Availability/Scope: A360 Technical Attributes Custom Tab
Target Objects: N/A
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 7.0 Winter '23
|
A360 - Template Match Value
|
To manage the records of the Technical Template Association records.
|
Developer Name: templateAssociationListView
Availability/Scope: Lightning Record Page
Target Objects: Technical Attribute Template
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 7.0 Winter '23
|
A360 - Update Contract Availability Status
|
To update the value of the Contract Availability Status.
|
Developer Name: updateContractAvailabilityStatus
Availability/Scope: N/A. It is exposed only to be used in SPM Wizards.
Target Objects: N/A
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: Yes
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 5.0 Spring '22
|
A360 - View Service Coverages
|
To view service coverage details for standard users.
|
Developer Name: viewServiceCoverages
Availability/Scope: Lightning Record Page
Target Objects: All Objects, but restricted to the availability of the Asset field.
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: No
Versions Introduced: 4.0 Winter '22
|
A360 - View Service Coverages For Community
|
To view service coverage details for community users.
|
Developer Name: viewServiceCoveragesCommunity
Availability/Scope: Lightning Record Page
Target Objects: All Objects, but restricted to the availability of the Asset field.
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: Yes
Versions Introduced: 6.0 Summer '22
|
A360 - Work Rule Template List View
|
To manage work rule template for a given Maintenance Plan Template.
|
Developer Name: mplnWorkRuleTemplateListView
Availability/Scope: Lightning Record Page
Target Objects: Applicable Product Maintenance Plan Template
Can be embedded in the Lightning Page?: Yes
Recommended region to add on the Lightning Page: Large
Can be embedded in the Flow?: No
Supported/ Works on Mobile: No
Works in Experience/Community?: N/A
Versions Introduced: 3.0 Summer '21
|
setupHome
|
To set up the admin configurations.
|
Developer Name: setupHome
Availability/Scope: N/A
Target Objects: N/A
Can be embedded in the Lightning Page?: N/A
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: N/A
Supported/ Works on Mobile: N/A
Works in Experience/Community?: N/A
Versions Introduced: 1.0 Winter '21
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svmxMobProcessWizard
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To display SPM Wizards in the Salesforce app.
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Developer Name: svmxMobProcessWizard
Availability/Scope: Record Level - Quick Action
Target Objects: Supported Platform Objects and all Custom Objects
Can be embedded in the Lightning Page?: No
Recommended region to add on the Lightning Page: N/A
Can be embedded in the Flow?: No
Supported/ Works on Mobile: Yes
Works in Experience/Community?: Yes
Versions Introduced: 6.0 Summer '22
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App Name
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Minimum Permission Required for an Admin
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Minimum Permission Required for an End User
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---|---|---|
Asset 360
|
Create, Read, Update, Delete
|
Read
|
Asset 360 Admin
|
Create, Read, Update, Delete
|
No Access
|
Asset 360 Console
|
Create, Read, Update, Delete
|
Read
|