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FIELD LABEL
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FIELD NAME
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DATA TYPE
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DESCRIPTION
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|---|---|---|---|
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Custom Relationship Fields
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Asset
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SVMXA360__AssetId__c
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Lookup(Asset)
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Lookup to Asset record on which entitlement check is performed.
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Asset Warranty
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SVMXA360__AssetWarrantyId__c
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Lookup(Asset Warranty)
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The ID of the asset warranty resulted after performing an entitlement check.
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Case
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SVMXA360__CaseId__c
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Lookup(Case)
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The ID of the Case record on which the entitlement check is performed.
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Contract Line Item
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SVMXA360__ContractLineItemId__c
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Lookup(Contract Line Item)
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The ID of the associated Contract Line Item.
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Entitled Service
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SVMXA360__EntitledServiceId__c
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Lookup(Entitlement)
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The ID of the associated Entitlement Service.
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Entitlement
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SVMXA360__EntitlementId__c
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Lookup(Entitlement)
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The ID of the Entitlement resulted after performing an entitlement check.
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Return Order
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SVMXA360__ReturnOrderId__c
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Lookup(Return Order)
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The ID of the Return Order record on which the entitlement check is performed.
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Service Contract
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SVMXA360__ServiceContractId__c
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Lookup(Service Contract)
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The ID of the service contract resulted after performing an entitlement check.
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Work Order
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SVMXA360__WorkOrderId__c
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Lookup(Work Order)
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The ID of the work order record on which the Entitlement check is performed.
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Standard Fields
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Entitlement Verification Number
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Name
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Auto Number
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Autogenerated record number.
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Custom Fields
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Billing Type
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SVMXA360__BillingType__c
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Picklist
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How the service order expenses will be accounted for.
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End Date
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SVMXA360__EndDate__c
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Date
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The service coverage end date.
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Entitled By
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SVMXA360__EntitledBy__c
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Picklist
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Lookup to User record performed entitlement check.
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Entitlement Date
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SVMXA360__EntitlementDate__c
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Date
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The Entitlement date on which entitlement check is performed.
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Entitlement Notes
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SVMXA360__EntitlementNotes__c
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Long Text Area(2000)
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Stores additional Entitlement notes.
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EntitlementEngineNotes
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SVMXA360__EntitlementEngineNotes__c
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Long Text Area
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This field captures entitlement engine notes if any.
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Multiple Coverages
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SVMXA360__MultipleCoverages__c
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Checkbox
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Indicates whether multiple coverages is found when performing an entitlement check (True) or not (False).
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Multiple Entitlement
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SVMXA360__MultipleEntitlement__c
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Checkbox
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Indicates whether multiple entitlements is found when performing an entitlement check (True) or not (False).
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Start Date
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SVMXA360__StartDate__c
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Date
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The service coverage start date.
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Tracked At
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SVMXA360__TrackedAt__c
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Picklist
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The Entity specified here is considered to perform Entitlement check for.
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Verification Mode
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SVMXA360__VerificationMode__c
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Picklist
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Indicates how entitlement check is performed.
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