|
Field
|
API Name
|
Data Type
|
Description
|
Introduced In Asset 360 Version
|
Minimum Permissions Required
|
|---|---|---|---|---|---|
|
Standard Salesforce Fields
|
|||||
|
Account Name
|
AccountId
|
Master-Detail(Account)
|
The ID of the Account associated with the entitlement.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Asset Name
|
AssetId
|
Lookup(Asset)
|
The ID of the Asset associated with the entitlement. Must be a valid asset ID.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Contract Line Item
|
ContractLineItemId
|
Lookup(Contract Line Item)
|
The ID of the ContractLineItem associated with the entitlement. Must be a valid ID.
|
Spring '21
|
Create, Read, Update, Delete
|
|
End Date
|
EndDate
|
Date
|
The last day the entitlement is in effect.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Entitlement Name
|
Name
|
Text(255)
|
Name of the entitlement.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Service Contract
|
ServiceContractId
|
Lookup(Service Contract)
|
The ID of the ServiceContract associated with the entitlement. Must be a valid ID.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Start Date
|
StartDate
|
Date
|
The first date the entitlement is in effect.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Custom Asset 360 Fields
|
|||||
|
Case Entitlement Process
|
SVMXA360__CaseEntitlementProcessId__c
|
Text(20)
|
Reference to Case Entitlement Process.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Consumed Service Amount
|
SVMXA360__ConsumedServiceAmount__c
|
Currency(16, 2)
|
The consumed entitlement service amount.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Consumed Service Count
|
SVMXA360__ConsumedServiceCount__c
|
Number(16, 2)
|
The consumed entitlement service count.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Display Alert Amount
|
SVMXA360__ServiceAmountAlertThreshold__c
|
Currency(16, 2)
|
Threshold amount to alert entitlement service in the interactive entitlement screen.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Display Alert Count
|
SVMXA360__ServiceCountAlertThreshold__c
|
Number(16, 2)
|
Threshold count to alert entitlement service in the interactive entitlement screen.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Entitled Service
|
SVMXA360__EntitledServiceId__c
|
Lookup(Entitlement)
|
Self-lookup to header entitlement service record.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Entitled Service Product
|
SVMXA360__EntitledServiceProductId__c
|
Lookup(Product
|
Lookup to entitled service product.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Remaining Service Amount
|
SVMXA360__AvailableServiceAmount__c
|
Formula(Currency)
|
The remaining entitlement service amount.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Remaining Service Count
|
SVMXA360__AvailableServiceCount__c
|
Formula(Number)
|
The available entitlement service count.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Service Unit
|
SVMXA360__ServiceCountType__c
|
Picklist
|
The entitlement service unit.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Total Service Amount
|
SVMXA360__TotalServiceAmount__c
|
Currency(16, 2)
|
The total available entitlement service amount.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Total Service Count
|
SVMXA360__TotalServiceCount__c
|
Number(16, 2)
|
The total available entitlement service count.
|
Spring '21
|
Create, Read, Update, Delete
|
|
WorkOrder Entitlement Process
|
SVMXA360__WorkOrderEntitlementProcessId__c
|
Text(20)
|
Reference to WorkOrder Entitlement Process.
|
Spring '21
|
Create, Read, Update, Delete
|