|
FIELD LABEL
|
FIELD NAME
|
DATA TYPE
|
DESCRIPTION
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|---|---|---|---|
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Custom Relationship Fields
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Case
|
SVMXA360__CaseId__c
|
Lookup(Case)
|
The ID of the Case record on which the Entitled Service is used.
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|
Entitled Service
|
SVMXA360__EntitledServiceId__c
|
Lookup(Entitlement)
|
The ID of the Entitled Service after performing an entitlement check.
|
|
Entitlement Verification History
|
VMXA360__EntitlementVerificationHistoryId__c
|
Lookup(Entitlement Verification History)
|
The ID of the associated Entitlement Verification History.
|
|
Return Order
|
SVMXA360__ReturnOrderId__c
|
Lookup(Return Order)
|
The ID of the Return Order record on which Entitled Service is used.
|
|
Work Order
|
SVMXA360__WorkOrderId__c
|
Lookup(Work Order)
|
The ID of the work order record on which the Entitled Service is used.
|
|
Standard Fields
|
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|
Entitled Service History Number
|
Name
|
Auto Number
|
Autogenerated record number.
|
|
Custom Fields
|
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|
Action
|
SVMXA360__Action__c
|
Picklist
|
Indicates the action of entitled service usage.
|
|
Method
|
SVMXA360__Method__c
|
Picklist
|
Indicates the method of entitled service.
|
|
Service Count
|
SVMXA360__ServiceCount__c
|
Number(16, 2)
|
The consumed entitlement service.
|