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FIELD LABEL
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FIELD NAME
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DATA TYPE
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DESCRIPTION
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Standard Fields
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Feedback Number
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Name
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Auto Number
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A number created by Salesforce for each record.
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Custom Fields
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Description
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SVMXA360__SM_Description__c
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Rich Text Area(32768)
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The details or any description of the feedback goes here.
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External ID/ Windchill Reference ID
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SVMXA360__SM_WindchillReferenceId__c
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Text(255) (External ID)
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This is a reference to the record in Windchill for a particular feedback
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Name
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SVMXA360__SM_Name__c
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Text(255)
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The name of the Asset.
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Product Feedback Category
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SVMXA360__SM_ProductFeedbackCategory__c
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Picklist
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The various categories of feedback/Issue which is the same in the Windchill system.
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Service Type
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SVMXA360__SM_ServiceType__c
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Picklist
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The type of feedback being reported. For now it is Issue.
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Status
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SVMXA360__SM_Status__c
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Picklist
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This field tells that records with this status needs to be sent to Windchill
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