|
Field
|
API Name
|
Data Type
|
Description
|
Introduced In Asset 360 Version
|
Minimum Permissions Required
|
|---|---|---|---|---|---|
|
Standard Salesforce Fields
|
|||||
|
Account
|
AccountId
|
Lookup(Account)
|
The account associated with the return order.
|
Winter '21
|
Read
|
|
Contact
|
ContactId
|
Lookup(Contact)
|
The contact associated with the return order.
|
Winter '21
|
Read
|
|
Custom Asset 360 Fields
|
|||||
|
Asset
|
SVMXA360__AssetId__c
|
Lookup (Asset)
|
Field to store the asset being returned. It is a lookup to an existing Asset record.
|
Winter '21
|
Read
|
|
Asset Warranty
|
SVMXA360__AssetWarrantyId__c
|
Lookup (Asset Warranty)
|
Lookup field to store the Asset Warranty.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Billing Type
|
SVMXA360__BillingType__c
|
Picklist
|
How the service order expenses are accounted for.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Canceled By
|
SVMXA360__CanceledById__c
|
Lookup (User)
|
The user who canceled the Return Order.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Canceled On
|
SVMXA360__CanceledOn__c
|
Date/Time
|
The date on which the Return Order is canceled.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Closed By
|
SVMXA360__ClosedById__c
|
Lookup (User)
|
The user who closed the Return Order.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Closed On
|
SVMXA360__ClosedOn__c
|
Date/Time
|
The date on which the Return Order is closed.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Contact Email
|
SVMXA360__ContactEmail__c
|
Email
|
Field to store the customer’s email.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Contact Phone
|
SVMXA360__ContactPhone__c
|
Phone
|
Field to store the customer’s phone number.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Contract Line Item
|
SVMXA360__ContractLineItemId__c
|
Lookup(Contract Line Item)
|
The ID of the associated Contract Line Item.
|
Spring '21
|
Create, Read, Update, Delete
|
|
Entitled Service
|
SVMXA360__EntitlementId__c
|
Lookup (Entitlement)
|
The ID of the entitlement resulted after performing the entitlement check.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Entitlement Date
|
SVMXA360__EntitlementDate__c
|
Date
|
The date on which the Return Order is entitled. The entitlement check will default it to ‘Today’ if this field is blank.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Entitlement Notes
|
SVMXA360__EntitlementNotes__c
|
Long Text Area (2000)
|
Stores additional entitlement notes.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Is Entitlement Performed
|
SVMXA360__IsEntitlementPerformed__c
|
Checkbox
|
Indicates whether the entitlement check is performed (True) or not (False).
|
Winter '21
|
Create, Read, Update, Delete
|
|
Packing/ Handling Instructions
|
SVMXA360__PackingInstructions__c
|
Long Text Area(32000)
|
Packing/Handling instructions for the return.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Perform Auto-Entitlement
|
SVMXA360__PerformAutoEntitlement__c
|
Checkbox
|
Checkbox to trigger the auto entitlement process.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Service Contract
|
SVMXA360__ServiceContractId__c
|
Lookup (Service Contract)
|
Field to store the applicable service contract from the entitlement process.
|
Winter '21
|
Create, Read, Update, Delete
|
|
Supplier Warranty
|
SVMXA360__SupplierWarranty__c
|
Checkbox
|
This field when true indicates that there are supplier Warranties available.
|
8.0
|
Create, Read, Update, Delete
|
|
Work Order
|
SVMXA360__WorkOrderId__c
|
Lookup (Work Order)
|
Field to store the Depot Work Order Number.
|
Winter '21
|
Create, Read, Update, Delete
|