|
FIELD LABEL
|
FIELD NAME
|
DATA TYPE
|
DESCRIPTION
|
|---|---|---|---|
|
Custom Relationship Fields
|
|||
|
Applicable Contract Line Product
|
SVMXA360__ContractLineItemPlanId__c
|
Lookup(Applicable Contract Line Product)
|
The lookup relationship to Applicable Contract Line Product.
|
|
Entitled Service Product
|
SVMXA360__EntitledServiceProductId__c
|
Lookup(Product)
|
The product that is to be used to author Entitled Service.
|
|
Operating Hours
|
SVMXA360__OperatingHoursId__c
|
Lookup(Operating Hours)
|
The operating hours for the service.
|
|
Service Contract Plan
|
SVMXA360__ServiceContractPlanId__c
|
Lookup(Service Contract Plan)
|
The lookup relationship to the Contract Plan.
|
|
Standard Fields
|
|||
|
Entitled Service Plan Name
|
Name
|
Text(80)
|
Autogenerated record name.
|
|
Custom Fields
|
|||
|
Case Entitlement Process
|
SVMXA360__CaseEntitlementProcess__c
|
Text(20)
|
A Lookup to the Case Entitlement Process for this Entitled Service Plan.
|
|
Entitled Service Duration
|
SVMXA360__EntitledServiceDuration__c
|
Number(4, 0)
|
The duration of the plan, in numbers.
|
|
Entitled Service Plan Level
|
SVMXA360__EntitledServicePlanLevel__c
|
Formula (Text)
|
Indicates whether the Entitled Service plan belongs to Contract Line Item Plan or Service Contract plan.
|
|
Entitled Service Unit of Time
|
SVMXA360__EntitledServiceUnitOfTime__c
|
Picklist
|
The duration of the plan, in units.
|
|
Service Amount Threshold
|
SVMXA360__ServiceAmountThreshold__c
|
Currency(16, 2)
|
The duration of the service threshold, in amount.
|
|
Service Count Threshold
|
SVMXA360__ServiceCountThreshold__c
|
Number(16, 2)
|
The count of the service threshold.
|
|
Service Unit
|
SVMXA360__ServiceUnit__c
|
Picklist
|
The unit/type of services to be made available.
|
|
Total Service Amount
|
SVMXA360__TotalServiceAmount__c
|
Currency(16, 2)
|
The amount for the services.
|
|
Total Service Count
|
SVMXA360__TotalServiceCount__c
|
Number(16, 2)
|
The number of services to be made available.
|
|
Unique Key
|
SVMXA360__UniqueKey__c
|
Text(255) (Unique Case Sensitive)
|
Checks for the uniqueness of the records.
|
|
Work Order Entitlement Process
|
SVMXA360__WorkOrderEntitlementProcess__c
|
Text(20)
|
A Lookup to the Work Order Entitlement Process for this Entitled Service Plan.
|