Welcome to the Experience Service and Admin Help Center
What’s New in Experience Service 10.4.0
Before You Install the Experience Service
Core Components and Concepts
System Requirements
Required Software for Target Generation
Hardware Sizing
Authentication Methods
Communication Ports and Protocols
Transport Layer Security (TLS) Certificates
Configure Experience Service Certificate
Experience Service Configuration
Vuforia Studio and Vuforia View Configuration
Create a PEM Certificate Bundle
Configure Trust for a ThingWorx Certificate
Prepare for Single Sign-On (SSO)
Central Authentication Server (CAS) Overview
Federated Authentication
Delegated Authorization (OAuth)
Is SSO Right for You?
Identify Required Parties and Stakeholders
SSO Quick Start
1. Confirm support for all required protocols
2. Collect additional general information
3. (Optional) Collect Useful SSO Configuration Parameters
4. Identify your company’s OpenID provider
LDAP(S) Configuration
Additional Required Software for SSO Configuration
Prerequisites
Install and Configure ThingWorx Server for SSO
Configure ThingWorx as a Resource Provider
Supported Software
PingFederate Configuration Example
OpenID Policy Configuration
Scopes Configuration
Experience Service Client Configuration
Vuforia Studio Client Configuration
ThingWorx Client Configuration
Microsoft Entra ID Configuration Example
Update the ThingWorx App Registration in Entra ID
Register the Experience Service as an App in Entra ID
Register Vuforia Studio as an App in Entra ID
Okta Configuration Example
Create an App Integration for ThingWorx in Okta
Create an App Integration for Experience Service in Okta
Create an App Integration for Vuforia Studio in Okta
SSO Configuration Parameters
Configure Trust for Your OpenID Provider Certificate for Vuforia Studio and Vuforia View
Session Management
ThingWorx Authentication
Obtain OAuth Access Token for ThingWorx Administrator Using Postman
Configure SSO after Installation
Single Sign-on Post-installation Steps
Configure Custom ThingWorx Scope
Configure Access Tokens for Authorization and Public Access
Troubleshooting
Install and Configure the Experience Service
Installation
Install the Experience Service on Windows
Unattended Mode
Installation Log Files
Modify an Experience Service Installation
Upgrade Experience Service
Configuration Parameters
Target Generation
Validate Installation and Configuration
Experience Service Basic Check
ThingWorx Server Basic Check
Single Sign-on Checks
Group Synchronization Check (SSO only)
Public Access Check (SSO only)
Experience Service Authentication Check
Experience Service ThingWorx Proxy Check
Operate and Manage the Experience Service
Operating Your Experience Service
Start the Experience Service
Stop the Experience Service
Capture Log Messages
Download Log Files
Get Experience Service Data
Get Public View Count
Get Registered User Count
Get Publish Data
Retrieve the Experience Service Version
Encrypt Sensitive Information in Experience Service Configuration
Managing Your Experience Service
Request ThingMarks
Discoverability and Your Experience Service
Register Your Experience Service in the GXI
Identity Resolution Service (IRS) Federation
Request Information to Enable Advanced Model Target Generation
Backup and Restore Published Vuforia Studio Projects
Publish Projects from Outside of Vuforia Studio
Delete Projects from Outside of Vuforia Studio
User Management and Access Control
Create a New User and Assign Publish Permissions
Create User Groups for Content Authorization
Configure Access to ThingWorx Group Memberships
Configure Public Access to ThingWorx
Granting User Permissions
Generate an Application Key
Enterprise Deployment
Configure Vuforia Studio to Run Over HTTPS (Windows Only)
Configure Allowed File Types
General Troubleshooting
Glossary
Software Copyright Information