Request Information to Enable Advanced Model Target Generation
As of the 9.12 version of the Experience Service, it is possible to configure your Experience Service so that it can access Vuforia Cloud Services to support the generation of Advanced Model Targets; previously, this feature was only available to PTC Cloud Services customers.
Enabling Advanced Model Target generation for your Experience Service requires configuring it to access Vuforia services with credentials specific to your Experience Service (this feature requires your Experience Service to have an outbound internet connection). Each Experience Service instance must have its own credentials.
1. Retrieve your ID
Once you have successfully installed or updated to Experience Service 9.12.0, you can collect your Experience Service ID from the log file (typically thingserver.log). Your ID will look similar to the following:
Experience Service ID: 60776b0761bc4368dc4327ffb2d71388806682d80f7a6df61bf743735ec720b0
In order for this line to appear, at least one request has to be made to the Experience Service. If one has not been made yet, access your Experience Service through your browser (for example, https://es.acme.com/ExperienceService/).
2. Obtain License Keys from PTC Technical Support
With your
Experience Service ID now available,
open a case with PTC Technical Support.
The support request should indicate the following:
• That you want to enable Advanced Model Target generation for an on-premises Experience Service
• Your Experience Service ID that you retrieved in the last step
With this information, PTC Technical Support will be able to provide a specific client ID and secret for your
Experience Service that you can then use during the
Model Target Generation step of the
installation.
3. Allow-list URLs for Communication with Vuforia Services
Once you have completed requesting enablement for on-premises Advanced Model Targets, you’ll also need to make sure that the following URLs are allow-listed so that your Experience Service is able to communicate with Vuforia services:
• https://vws.vuforia.com
• https://guacamole-modeltargettrainer-production-databases.s3.eu-west-1.amazonaws.com
Additional Information—On-premises Advanced Model Target Generation Data Flow
The flow diagram below illustrates the high-level architecture of the data flow for Advanced Model Target generation on-premises.
Below are a few important facts regarding on-premises Advanced Model Target Generation:
• Authentication—Authentication to the Vuforia Web Services API relies on OAuth2 or OAuth 1.0a-like flows. Authentication credentials are stored in the Experience Service and configured by the Experience Service super admin.
• Encryption of Data in Transit—All data exchanged with the Vuforia Cloud services is encrypted using HTTPS with Transport Layer Security (TLS) 1.2 or greater.
• Encryption of Data at Rest—All data stored in the Vuforia Cloud services is encrypted at rest.
• Generating Datasets—The model is sent to Vuforia cloud as a blob along with metadata information in order to train the model which is used to generate dataset in cloud. Once the training is done, dataset is returned to the Experience Service in a zip that contains dataset files.
