Validate Installation and Configuration > Experience ServiceThingWorx Proxy Check
  
Experience ServiceThingWorx Proxy Check
Validate that the Experience ServiceThingWorx proxy is configured correctly.
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For this check, the Experience Service proxy should be used and not the direct URL to the ThingWorx server.
1. Enter the following URL in a web browser: <es-protocol>://<es-hostname>:<es-port>/Thingworx/Organizations
For example: http://localhost:2019/Thingworx/Organizations
2. You are prompted to log in if you are not already.
3. Once logged in, a list of entities is displayed.
Troubleshooting
Make sure the previous checks passed.
Make sure the proxies.0.target property in the configuration.json file uses the correct protocol, hostname, and port for the ThingWorx server and that the URL ends in /Thingworx. For example: http://twx.example.com:8080/Thingworx
The installer can be used to modify the value of this configuration property. For more information, see Modify an Experience Service Installation.
Make sure the device or computer on which the web browser is running is on a network that can access the Experience Service. For example, you may need to connect to your company’s VPN.