Zendesk

ThingWorx Flow > Out-of-the-Box Services, Utilities, and Devices > Services > Zendesk

Zendesk

Zendesk is a cloud-based customer ticketing system for enterprises. It allows companies to track and respond to customer service requests.

Release version

8.4.1

Supported actions

◦ Attach File to Ticket

◦ Create Organization

◦ Create Organizations

◦ Create Ticket

◦ Create User

◦ Delete Organization

◦ Delete Ticket

◦ Delete User

◦ Get Organization Details

◦ Get Organizations

◦ Get Ticket Details

◦ Get Tickets

◦ Get Twitter Ticket Status

◦ Get User Details

◦ List Comments of Ticket

◦ List Ticket Audits

◦ Update Ticket

Supported triggers

◦ Update Ticket

◦ New Organization

Supported connector types

◦ OAuth (Named User)

◦ OAuth (Session User)

Was this helpful?