Get Twitter Ticket Status
Use the Get Twitter Ticket Status action to retrieve status of the specified Twitter ticket.
Complete the following steps to use the Get Twitter Ticket Status action in your workflow:
1. Drag the Get Twitter Ticket Status action under Zendesk to the canvas, place the pointer on the action, and then click or double-click the action. The Get Twitter Ticket Status window opens.
2. Edit the Label, if needed. By default, the label name is the same as the action name.
3. To add a Zendesk connector type, refer to Supported Zendesk Connector Types.
If you previously added a connector type, select the appropriate Connector Type, and under Connector Name, select the connector.
4. Click TEST to validate the connector.
5. Click MAP CONNECTOR to execute the action using a connector that is different from the one that you are using to populate the input fields. In the Runtime Connector field, provide a valid Zendesk connector name. For more information about MAP CONNECTOR, see Using Map Connector.
6. In the Ticket ID list, select or specify the ID of the ticket.
7. Click Done.
Output schema
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