Custom Settings and Manual Configurations

Service Modules > Scheduling and Optimization > Schedule Optimization > Schedule Optimization for Administrators > Custom Settings and Manual Configurations

Custom Settings and Manual Configurations

This section describes the manual configurations and custom setting configurations required for Schedule Optimization.

This section includes the following topics:

• Configuring the Custom Setting for Resolving the View State Error

• Using Color Coding for Erroneous Work Orders in Dispatch Console

• Configuring Platform Event Batch Size

• Creating Custom Optimization Goals

• Configuring Last Minute Rescheduling

• Configuring Schedule Optimization to Ignore Specific Event Types

• Configuring the Legacy Dispatch Process UI as the Default UI

• Clearing Fields of Work Orders with the Tentative Status

• Configuring the Service Duration Validation

• Configuring Schedule Optimization to Schedule Long-duration Work Orders

• Configuring Drive Time Buffer for Manually Assigned Events

• Defining Business Hours for Territories

• Configuring Schedule Optimization to Use Service Board Shift Information

• Defining Holidays

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