Managing Depot Queue Items in List View

Service Modules > Work Order Management > Depot Service Management > Depot Service for End Users > Depot Queue for Supervisors and Technicians > Managing Depot Queue Items in List View

Managing Depot Queue Items in List View

List View provides a live, tabular view of all the queue items in the depot repair process.

Prerequisite
Before performing actions on the List View page, ensure that: • You are a supervisor or a technician regardless of covered location or a technician at a covered location without supervisor permission. For more information, see Default Queue Modes by User Role. • You have access to the List View. For more information, check with your administrator.

You can perform the following actions using the List View:

• Viewing Queue Items

• Viewing Metric Summary Tab

• Searching Queue Items

• Filtering Queue Items

• Customizing Queue Columns

• Modifying Priority of Queue Items

• Assigning Workstation

• Updating Due Date

• Marking Queue Items On Hold

• Tracking Progress of Queue Items

• Editing Multiple Queue Items

• Refreshing Queue Items

• Sorting Queue Items

Reference Topics

• Depot Queue

• Default Queue Modes by User Role

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