Service Modules > Work Order Management > Depot Service Management > Depot Service for End Users > Depot Queue for Supervisors and Technicians > Managing Depot Queue Items in List View > Searching Queue Items
Searching Queue Items
The List View enable supervisors and technicians to perform a global search using keywords. It refines the results displayed in these modes.
To search queue items:
1. Go to the Depot Queue tab and select List View. For more information, see Viewing Queue Items.
2. Select a location that has queue items from the “Choose depot” drop-down. The List View displays the list of queue items for the assigned depot location.
3. Optionally, select a Workstation from the list of workstation under “All Workstations” drop-down.
4. Optionally, select the type of Work Plan (Logistics, Service, or Both) from “All Type” drop-down.
5. Search by typing atleast three characters in the Search List bar to modify the displayed queue items according to the table headers like Priority, Serial Number, Work Plan, and Current Workstation.
The List View displays the items that are relevant to the characters or words entered.
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You cannot do a global search of queue items using the Due Date, On-Hold, and Progress columns because these are linked to the Work Plan.
Searching Queue Items Using Global Search
Reference Topics
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