About Admin Tiers and Permissions
Your Zinc admin access and privileges in the Administrative Console vary depending on your admin tier. Zinc has the following admin tiers:
Organization Admin: This top-tier administrator role allows you to perform the following tasks to control all aspects of your organization:
Add and remove users and grant or revoke admin privileges for other admin tiers.
Create and manage Folders and Official Groups.
Send and manage Broadcasts and manage Broadcast Lists.
Add notification bots to Official Groups.
View analytics across your Organization.
* 
You can be an Organization Admin for more than one Organization.
Team Admin: This second-tier admin role allows you to control only the specific Official Groups, Folders, and Broadcasts to which you are assigned or that you create within your Organization. You cannot manage Official Groups and Folders managed by other Team Admins or Organization Admins unless you are granted access.
Broadcaster: This tier allows you only to manage and send Broadcasts that you create.
Analyst: This tier allows you only to view analytics reports.
Additionally, you can assign Permissions to any Zinc user to grant them additional privileges.
Admin Tiers
Admins can perform various actions based on their assigned admin tier.
Groups and Folders
Privileges
Organization
Team
Broadcaster
Analyst
View all Official Groups
Yes
No*
No*
No
View Official Groups to which they are assigned
Yes
Yes
Yes
No
Move any Official Groups into any Folders
Yes
No*
No*
No
Move Official Groups to which they are assigned into Folders
Yes
Yes
No
No
Add or remove users to or from all Official Groups
Yes
No*
No
No
Add or remove users to or from Official Groups to which they are assigned
Yes
Yes
No
No
Create new Official Groups
Yes
Yes
No
No
Delete any Official Group
Yes
No*
No
No
Delete Official Groups to which they are assigned
Yes
Yes
No
No
Create new Folders
Yes
Yes
No
No
Delete any Folder
Yes
No*
No
No
Delete Folders to which they are assigned
Yes
Yes
No
No
Assign admins to any Official Group
Yes
No*
No
No
Revoke admin access to any Official Group
Yes
No*
No
No
Assign other admins to Official Groups to which they are assigned
Yes
Yes
No
No
Revoke admin access to Official Groups to which they are assigned
Yes
Yes
No
No
Create notification bots in any Official Group
Yes
No*
No
No
Create Hotline bots in any Official Group
Yes
No*
No
No
Create notification bots in Official Groups to which they are assigned
Yes
Yes
No
No
Create Hotline bots in any Official Group to which they are assigned
Yes
Yes
No
No
Change settings for any Official Group
Yes
No*
No
No
Change settings for Official Groups to which they are assigned
Yes
Yes
No
No
*Team Admins and Broadcasters who are granted the additional All Organization Access permission can perform these tasks.
Users
Privileges
Organization
Team
Broadcaster
Analyst
View User Profile pages
Yes
No*
No*
No
Change users' admin roles
Yes
No
No
No
Invite users to organizations
Yes
Yes
Yes
No
Remove users from organizations
Yes
No
No
No
Resend pending user invitations
Yes
Yes
No
No
Revoke pending user invitations
Yes
No
No
No
*Team Admins and Broadcasters who are granted the additional All Organization Access permission can perform these tasks.
Broadcasts
Privileges
Organization
Team
Broadcaster
Analyst
View history of Broadcasts sent by other users
Yes
No
No
No
Send, edit, or expire their own Broadcasts
Yes
Yes
Yes
No
Edit or expire Broadcasts sent by other users
Yes
No
No
No
Create Broadcast Lists
Yes
Yes
Yes
No
View Broadcast Lists created by others
Yes
No
No
No
Edit existing Broadcast Lists
Yes
No
No
No
Delete existing Broadcast Lists
Yes
No
No
No
Other
Edit Organization and name settings
Yes
No
No
No
View analytic information
Yes
No
No
Yes
Other
Privileges
Organization
Team
Broadcaster
Analyst
Edit Organization and name settings
Yes
No
No
No
View analytic information
Yes
No
No
Yes
Permissions
You can assign Permissions to any Zinc user to grant them additional access privileges.
One permission is available: Host, which provides users with the ability to generate Guest Connect Links to invite external users to Zinc chats.
* 
You must have the Organization Admin role to assign Permissions to users.
Guest Connect Links is a separately licensed add-on option. To add this feature to your Zinc license, contact your account manager.
For more information:
Was this helpful?