Configuring Installed Product Tooltips
In Service Board 24.1 and later, Installed Product tooltips on the Asset Calendar are configurable. Service Board ships with a deactivated and uneditable Tooltip Definition record, Service Board Default Installed Product Tooltip Definition, which can be activated but not updated. If this default Tooltip Definition record meets your organizational requirements, you can activate and use it immediately. If needed, you can create a custom Tooltip Definition to meet your needs and update the record and update the Tooltip Settings setting record to use it.
To configure Installed Product tooltips:
1. In Max Designer, on the Development Tools (
) launchpad menu, click Object Designer, and then in the left pane, search for and select the Tooltip Definition object.
) launchpad menu, click Object Designer, and then in the left pane, search for and select the Tooltip Definition object.2. In the left pane, click Records, and then in the list view, to activate the default predefined tooltip definition that ships with Service Board, in the list view, click Service Board Default Installed Product Tooltip.
3. On the record page, on the System Info tab, select the Active check box, and then in the top left corner, click Save and Close (
).
).4. To configure a custom tooltip, in the list view, in the top left corner, click Create (
), and then on the record page, complete the fields as follows and save and close the record.
), and then on the record page, complete the fields as follows and save and close the record.Field | Description |
|---|---|
Name | The name for the new record.. |
Related Object | Installed Product |
Identifier | The identifier for the new record, for example, installed_product_tooltip. | ||
Code | Groovy code that defines the fields from the Related Object to show in the tooltip.
|
◦ Alternatively, copy or clone the Service Board Default Installed Product Tooltip Definition record, update the values, and save it with a different name and identifier.
5. On the Administration (
) launchpad menu, click Settings, and then in the list view, click Tooltip Settings.
) launchpad menu, click Settings, and then in the list view, click Tooltip Settings.6. On the record page, in the Default Value field, update the value as follows, and then in the top left corner, click Save and Close ().
).{
"svmx_installed_product::card_tooltip": "<tooltip_definition_identifier>"
}
"svmx_installed_product::card_tooltip": "<tooltip_definition_identifier>"
}
Example Tooltip Definition Code
{
"svmx_installed_product::card_tooltip": "installed_product_detail"
}
"svmx_installed_product::card_tooltip": "installed_product_detail"
}
 | Inactive, deleted, or nonexistent Tooltip Definition configurations do not take effect, even if the related identifier is specified in the Tooltip Settings setting record. In such cases, the configured Name value in the related Installed Product record is used by default. |
For more information: