Adding Actual Time Fields to Custom Appointment Tooltips
To help dispatchers quickly notice situations where Appointments start at times before or after the configured Scheduled Start and Scheduled End field values, you can add Actual Start Time and Actual End Time fields to custom Appointment tooltips.
To add Actual Time fields to custom Appointment tooltips:
1. In Max Designer, on the Developer Tools (
) launchpad menu, click Fields, and then in the list view, click the Additional Info field with a Short Description column value of Used by Appointment.
) launchpad menu, click Fields, and then in the list view, click the Additional Info field with a Short Description column value of Used by Appointment.2. On the record page, on the Code tab, in the Custom Code field, add the following Groovy code, and then in the top left corner, click Save and Close (
).
).actualStart = svmx_actual_start_time? "*${svmx_actual_start_time}*" : '-'
actualEnd = svmx_actual_end_time? "*${svmx_actual_end_time}*" : '-'
"""
<li>Scheduled Start: *${svmx_start_datetime}*</li>
<li>Scheduled End: *${svmx_end_datetime}*</li>
<li>Actual Start: ${actualStart}</li>
<li>Actual End: ${actualEnd}</li>
"""
actualEnd = svmx_actual_end_time? "*${svmx_actual_end_time}*" : '-'
"""
<li>Scheduled Start: *${svmx_start_datetime}*</li>
<li>Scheduled End: *${svmx_end_datetime}*</li>
<li>Actual Start: ${actualStart}</li>
<li>Actual End: ${actualEnd}</li>
"""
For more information: