Configuring Audio Notifications
You can configure audio notifications to play when browser notifications appear. You can use the predefined sound included with Service Board, or upload a custom audio file. You can configure sounds at the system level in System Setting records, and you can override system-level settings for individual users in their User Preference records.
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The .WAV, .MP3, and .OGG audio formats are supported. For quickest browser downloading, keep file sizes as small as possible. Even when no sound is specified at the system or user level, audio notifications can sometimes play in some browsers or on some operating systems. For example, some browsers might play the default sound set for your operating system.
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To configure audio notifications:
1. In Max Designer, click Developer Tools (
) > , and then in the left pane, search for and click Notification Sound.
) > , and then in the left pane, search for and click Notification Sound.2. In the left pane, click Records, and then in the top left corner, click Create (
).
).3. On the Notification Sound record page, in the Name field, enter a name for the sound file you want to add, and then in the top left corner, click Save and Close (
).
).4. Drag and drop an audio file to upload, and then in the top left corner, click Save and Close ().
).5. In Max Admin, click System Management (
) > \, and then in the list view, click the active System Settings record.
) > \, and then in the list view, click the active System Settings record.6. On the System Settings record page, on the Email & Notifications tab, in the Change Notification area, in the Notification Sound field, select the newly created Notification Sound record, and then in the top left corner, click Save and Close ().
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