Dispatchers can now use bulk assignment to create Multi-Resource and Multi-Assign Appointments. Users can now drag and drop groups of selected Jobs into Resource rows on the Calendar to create or reassign Appointments. Batch drag-and-drop can be used repeatedly for the same Resource, whether or not selected Jobs have previously created open Appointments. This allows dispatchers to efficiently assign groups of work in serial without the need to open the Multi-Assign Calendar, and to use bulk assignment to assign Appointments to different Resources.

Dispatchers can now select multiple Jobs on standard Job Lists, unfiltered Job Search and Global Search results, and Dependent Jobs in the same Dependency Group. This saves significant time for users by removing the need to manually drag and drop single Jobs when they work with search results and Dependent Jobs.

The Service Board 24.2 database version has been upgraded from PostgreSQL 11 to PostgreSQL 15. Migration may take longer for customers with large volumes of data, and the maintenance window for this upgrade is longer than usual.