Using Scheduler

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Using Scheduler

The Scheduler is the calendar area in Dispatch Console, wherein you can view the technician or service team calendar. You can also drag and drop work orders directly on the Scheduler to schedule the work orders.

This section describes the various controls and icons in the Scheduler, and illustrates how events are displayed in different colors with hover info.

Topics:

• Scheduler Characteristics

• Scheduler Controls

• Loading of Events

• Loading of Technicians and their Calendar Events

• Highlighting Work Hours and Holidays

• Displaying of Events

• Event Colors

• Configuring Calendar and Event Window Attributes

• Scheduler Refresh

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