Managing Groups Settings
For each Official Group, you can update various settings, including the Group name and Folder location, invitation links, and Clear settings.
To update these settings, you must have the Organization Admin role or be assigned admin rights over the Official Group you want to modify.
To update Groups settings:
1. On the Official Groups tab, click a Group name, and then to the right of the Group title, click Settings.
2. On the Group Settings page, update any or all of the fields as follows:
|
Field
|
Value
|
|---|---|
|
Group Name
|
Name for the Official Group
|
|
Folder
|
Folder location for the Official Group (if applicable)
|
|
Invitation link
|
Enable or reset the invitation link for the Official Group
|
|
Clear
|
Time interval after which Messages are automatically deleted
|
|
Hotline
|
Click Enable Hotline to create a Hotline for the Official Group.
|
|
Restricted Messaging
|
The Restricted Messaging toggle controls who can send messages in the group. Turning the toggle on allows only administrator approved users or roles to send messages, while other members are read‑only. Turning the toggle off allows all group members to send messages.
|
|
Notification Bots
|
Click Add Notification Bot to route all incoming emails to a system-generated email address and publish them as messages in the Conversation List for the Group.
|
Use Case
Coordinating a Regional Field Service Team Using an Official Group
Role: Business Administrator
A Business Administrator at Iniscope International creates an official group called "SSI Field Service EMEA" in the Administrative Console and assigns a team admin to manage day-to-day membership. The admin enables restricted messaging on the group so that only team leads can send announcements and start group calls, while technicians in the group can read messages but cannot compose or send them. When Iniscope releases a service bulletin for the SSI 1000 ultrasound machine, the team lead posts the bulletin to the group and initiates a group call to walk technicians through the update. All EMEA technicians receive the information at the same time without relying on email distribution lists or separate meetings.
For a full list of use cases of Zinc, see Use Cases for Zinc.
Related Topics