Editing Messages
You can edit Messages after you send them. This can be useful if you make a typo or want to revise what you said in a Message. By default, you can edit Messages for up to 24 hours after you send them.
Message editing is configurable for each Organization, and can be disabled or modified to support shorter or longer time limits. Editing can be configured separately for users and admins. For assistance with configuring Message editing, contact Zinc Support.
To edit Messages:
1. On the
Conversations Tab (
), do one of the following:
◦ On a mobile device, long-press the Message you want to edit, and then in the context menu, tap Edit.
◦ In Zinc Desktop, right-click the Message you want to edit, and then in the context menu, click Edit.
2. Update the Message as desired, and then tap or click Save.
For more information: