On the Calendar, you can view Appointments and Events for the Resources, Crews, and Installed Products that are assigned to you for dispatch based on the selected date range. Working hours for all Resources and Crews in the currently selected Scheduler Resource List appear in the Scheduler Calendar for quick identification and dispatch, with working hours shown in white, nonworking hours in gray, and holidays shown in light green. You can personalize these colors on the Application Settings page.

When you create, update, or delete Appointments and Events, by default, estimated travel times are automatically calculated. Travel times are rendered as short protruding bars on the left and right edges of Appointment and Event blocks. You can edit Appointments and Events to manually adjust or add travel times by editing the Travel Time to Location and Travel Time Back from Location fields.

If configured by your system administrator, you can click the Actual Time slider button to open the Actual Time view. A black bar appears to indicate that you now see live updates that show the actual times when technicians begin work on Appointments, which are rendered based on the following rules:

While Resources and Crews are out in the field, you can view details about their work routes and distance and time on the road in the Map Panel on the right side of the Calendar. You can view single routes, multiple routes, and multiple-day routes.

When you drag and drop Jobs into the Calendar to dispatch or reassign Jobs or reschedule Appointments, or edit an Appointment by using the Edit Appointment dialog box, validation checks are performed, and confirmation messages appear if configured by your system administrator. If record sync errors occur during validation, the relevant Appointments or Events appear on the Calendar with red borders and striped red backgrounds after you refresh the Job List.