Managing Depot Queue Items in Kanban Mode

Service Modules > Work Order Management > Depot Service Management > Depot Service for End Users > Depot Queue for Supervisors and Technicians > Managing Depot Queue Items in Kanban Mode

Managing Depot Queue Items in Kanban Mode

Kanban Mode enables you to assign workstations, mark queue items on hold, track the progress of the queue items for the selected workstation.

Prerequisite
Before performing actions on the Kanban mode page, ensure that: • You are logged in as a technician at a covered location regardless of supervisor permission. For more information, see Default Queue Modes by User Role. • You have access to the Kanban mode. For more information, check with your administrator.

You can perform the following actions using the Kanban Mode:

• Viewing Queue Items

• Viewing Metric Summary Tab

• Filtering Queue Items

• Modifying Priority of Queue Items

• Assigning Workstation

• Updating Due Date

• Marking Queue Items On Hold

• Refreshing Queue Items

• Updating Status of Assignments

• Sorting Queue Items

Reference Topics

• Depot Queue

• Default Queue Modes by User Role

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