Standard Fields and Custom Fields
The types of fields in the Field Properties are:
Standard Fields: This field is denoted by a lock icon.
Custom Fields: This field can be customized based on the requirement.
The following table lists the properties for the respective fields:
Field Names
Type of Field
Field Properties Displayed
Auto Number
Standard Field
Field Name, API Name, Read Only, Required, Mobile Options
Checkbox
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Latitude (Latitude)
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Longitude (Longitude)
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Currency
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Date
Custom Field
Field Name, API Name, Read Only, Required, Mobile Options
Time
Custom Field
Field Name, API Name, Read Only, Required
Email
Custom Field
Field Name, API Name, Read Only, Required, Mobile Options
Long Text
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Number
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Picklist
Custom Field
Field Name, API Name, Read Only, Required, Field Events
Rollup Summary
Custom Field
Field Name, API Name, Read Only, Required, Mobile Options
Text
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Text Area
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Location
Custom Field
Field Name, Data Source, API Name, Read Only, Required, Lookup, Field Events
Multi_Picklist
Custom Field
Field Name, API Name, Read Only, Required
URL
Custom Field
Field Name, API Name, Read Only, Required, Mobile Options
Website
Custom Field
Field Name, API Name, Read Only, Required, Mobile Options
Phone Custom
Custom Field
Field Name, API Name, Read Only, Required, Mobile Options
DateTime
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Formula Date
Custom Field
Field Name, API Name, Read Only, Required, Mobile Options
Work Order PhoneToText
Custom Field
Field Name, API Name, Read Only, Required, Mobile Options
Work Order Number
Standard Field
Field Name, API Name, Read Only, Required, Mobile Options
Apply Business Hours for Optimax
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Latitude
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Longitude
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Proforma Invoice Amount
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Scheduled Date
Custom Field
Field Name, API Name, Read Only, Required, Mobile Options
Company Email
Custom Field
Field Name, API Name, Read Only, Required, Mobile Options
Customer Failure Feedback
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Dispatch Priority
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Billing Types
Custom Field
Field Name, API Name, Read Only, Required, Field Events
Appointment Type
Standard Field
Field Name, API Name, Read Only, Required, Lookup
Invoice Number
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Optimax Error Text
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Account
Custom Field
Field Name, Data Source, API Name, Read Only, Required, Lookup, Field Events
Case
Standard Field
Field Name, Data Source, API Name, Read Only, Required, Lookup, Field Events
Acknowledged by Technician Date Time
Custom Field
Field Name, API Name, Read Only, Required, Field Events, Mobile Options
Work Order Formula
Standard Field
Field Name, API Name, Read Only, Required, Mobile Options
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