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For information about configuring SFM Wizards in Lightning experience, see Lightning Wizard Designer.
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Only the active wizards are displayed on the SFM Wizard Delivery screen for end users even if you select inactive Wizards on this page.
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![]() | Blank rows are ignored when you save the Wizard layout. This means that blank rows are not displayed in SFM Delivery for the end users. |
![]() | • The Wizards are displayed as per the configured sequence in a two column layout only in the classic Service Flow Wizard delivery. • The Layout Configuration set up in the Classic Wizard Designer, which is a two-column view, is not applicable/respected when the user accesses the Wizards from SFM Wizard lighting component on the Lightning record page. Two columns are converted to a single column, arranged from left to right. • At runtime, the number of wizards displayed per row depends on the Lightning page template added to the record page and the placement of the component within the page layout. Only the qualifying wizards are listed. For more information, see SFM Wizard Experience with Lightning Component. • In mobile apps, the wizards are listed in a single column as Actions menu groups. The wizard display order is converted for a single column by reading these from left to right, top to bottom. For example, the wizards shown in the screenshot display in the following order in mobile apps: a. Case Toolbox b. Case Management c. Case Management - Paid Incidents d. Case Management - Covered Incidents |
![]() | At any time during the layout configuration process, click Quick Save to save the layout, even if it is incomplete, and continue to edit the layout. |