Field Service Asset 360 Data Model
Asset 360 is primarily built on Salesforce Field Service’s core data model to deliver complete visibility into assets in the field so companies can maximize asset performance. This section provides the ServiceMax Asset 360 Data Model for key business and transactional objects.
An entity, in this context, is a Salesforce object either introduced by the Salesforce platform or introduced in the Asset 360 package.
The following entity-relationship diagrams (ERD) show the relationships of Asset 360 functional entity sets:
The following topics explain the standard objects and the corresponding custom fields: