Configuring Service Analytics Dashboards
The following step-by-step configurations are required before adding the Service Analytics dashboards.
1. Install the ServiceMax A360 Service Analytics package on top of your ServiceMax Asset 360 package. For more information, refer to the
Install Service Analytics Package section.
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The Service Analytics package must be installed only on the ServiceMax Asset 360 Spring '22 and above versions package.
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3. Enable CRM Analytics from your Org. For more information, refer to the
Enable CRM Analytics section.
4. Create a CRM Analytics application in Analytics Studio using the Service Analytics template. For more information, refer to the
Create Service Analytics App section.