Using the Resource Search Option
To locate Resources by searching Service Board globally, you can use the Resource Search option. Typeahead search, wildcards, and operators are supported. You can search by any field value available in Resource records, such as Name, Skills, and so on.
To search all Resources globally:
Click Crew Manager Tab > Crew Resource List Picklist > Resource Search, and then type a search string, for example, Installation.
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Resource Search results include only the Resources that you have access to view and assign.
Using the Resource Search Option in Classic Mode 
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The Classic user interface retires on November 8, 2026. All features are available in the Service Board Modern interface. We recommend switching to Service Board Modern at your earliest convenience to access the latest features.
To locate Resources by searching Service Board globally, you can use the Resource Search option. Typeahead search, wildcards, and operators are supported. You can search by any field value available in Resource records, such as Name, Skills, and so on.
To search all Resources globally:
Click Crew Manager Tab > Crew Resource List Picklist > Resource Search, and then type a search string, for example, Installation.
* 
Resource Search results include only the Resources that you have access to view and assign.
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