This tutorial uses a shopping application as an example use case. When a customer wants to purchase a TV set that has a reference price, a shopping item interest record is created, which then generates a task record that is assigned to the relevant sales representative for followup.

To create the operation that supports this scenario, you first design a data model and create apps and objects. Next, you create an operation and an event handler, and then grant permissions to operations and objects. You then run an operation to check the database, test the application, and then generate a metadata package.