Service Modules > Scheduling and Optimization > Service Board > Service Board for Dispatchers and Crew Managers > Scheduling Appointments and Events > Managing Multiple-Resource Jobs and Events > Canceling Primary Resource Appointments
Canceling Primary Resource Appointments
When you cancel Primary Resource Appointments, all non-primary Resource Appointments for the same Job are also canceled, and Job status returns to New.
To cancel Primary Resource Appointments:
1. On the Scheduler tab, on the Job List, select a Job assigned to multiple Resources, and then on the Job Action Menu (), click Manage Multiple Resources.
2. On the Multi-Resource Assignment Calendar, select a Primary Resource Appointment, and then in the Cancel Appointment confirmation box, click Yes.
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If the currently selected Resource List is configured to hide Appointments in Canceled status, and you assign a Job for which you previously canceled a Multiple-Resource Appointment to a Resource, the newly created Appointment appears on the Multi-Resource Assignment Calendar.
For more information:
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