When you assign a Job to a Crew, one Crew Appointment is created for the Crew, and a Crew Resource Appointment is created for each associated Crew Resource. If you add more Crew Resources to Crews that are already assigned to Jobs, Crew Resource Appointments with the same locations and start and end times as the associated Crew Appointments are created for newly added Crew Resources. Each Crew has at least one Crew Leader.

Crew Resource Appointments cannot be edited. When Crew Appointments are modified, all associated Crew Leader Appointments and Crew Resource Appointments receive the same updates. When Crew Appointments are canceled, all associated Crew Leader Appointments and Crew Resource Appointments are also canceled, and when Jobs are canceled, all associated Crew Appointments, Crew Leader Appointments, and Crew Resource Appointments are also canceled.

Status values for Jobs, Crew Appointments, and Crew Resource Appointments are updated based on the status of Crew Leader Appointments. When you assign a Job to a Crew that has Shifts defined or that has Crew Resources with Shifts defined, only the Shift for the Crew is used to schedule the work. You cannot use the Manage Multiple Resources option for Crew Appointments or Crew Resource Appointments. On the Map, the Show Route for Resource/Crew option shows routing information based on Crew Leader Appointments.