Metrics tab - Service Performance Metrics Setup Screen
You can define one or more configurations for each metric (except Account Summary which supports only one pre-defined configuration) in the General tab. It lists the defined configurations at the top. It has 3 sub-tabs– Metric Definition, Settings, and Criteria.
The Schedule & Notifications tab enables you to define the schedule to generate the metric based on all the configurations defined, for any given metric. Additionally, you can click the Run Now button in this tab to generate the metric immediately.
The Status tab shows the job execution status of the most recently executed jobs for each metric. The following sections describe the configuration options covered in each tab.