Mobile Applications and Connected Field Service > Zinc > Zinc for Administrators > About User Profiles > Working With User Properties > Updating User Properties
Updating User Properties
In the Admin Console, you can upload a .csv file to easily update user properties.
To update user properties:
1. On the Settings tab, expand the User Properties section to view the user property keys configured for your Organization, and take note of the keys and their format.
Column
Description
Name
The technical name of the property, for example, role.
Label
The field name that appears for the property in the Zinc app UX, for example, Role.
In Summary
Whether the property appears next to the user's name in various areas of Zinc.
Multi-Value
Whether property keys can store multiple values.
Position
The order in which properties are listed in User Profiles.
2. Prepare a .csv file that has column headings that match the user property key Name values configured for your Organization, for example:
email,role,location
chris.smith@company.com,Lead Engineer,New York
kim.lee@company.com,Support Coordinator,London
◦ To specify multiple key values, enclose comma-separated values in square brackets within double quotes, as follows:
email,role,location
kim.lee@company.com,Support Coordinator,"[London,Glasgow]"
◦ Alternatively, you can use multiple rows. Keep in mind, however, that this method triggers updates to any single-value keys to match the values in the second row.
email,role,location
kim.lee@company.com,Support Coordinator,London
kim.lee@company.com,Support Coordinator,Glasgow
3. In the Update User Properties box, upload the file, and then click Import Properties.
* 
• Be sure that all property key names in the .csv file exactly match the values configured for your Organization.
• Only the user properties specified for the users listed in the .csv file are updated, and all other user data remains unchanged.
For more information:
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