About Groups
Zinc Groups can help you stay connected to your colleagues at all times. You can belong to multiple Groups created by other users or by Admins.
Groups are defined as multi-user Conversations. In a Group, you can send messages or photos or videos, share files, and make group calls. All of your Group Conversations appear on the Conversations Tab in your Zinc mobile and desktop apps.
There are three types of Groups:
• Ad-Hoc: Groups are spontaneously created at any time by any user who starts a multi-user Conversation in Zinc. No admins are assigned to these Groups, which cannot receive Broadcasts or be configured with Clear settings.
• Official: Groups are created in the Administrative Console by users who have the Organization Admin or Team Admin roles. Each Official Group has an assigned Administrator, can receive Broadcasts, and is labeled as Official below the Group name on the Group Conversations screen. Official Groups also have a small check mark included in their avatars on their Settings screens.
• Hotline: Official Groups created by Admins to address incoming support requests.
For more information: