Configuring Initial Sync for the Efficiency Factor Field
The Efficiency Factor field of the Technician/Equipment object is available only in Salesforce release packages SVMXC 21.10000.4 and later. To use this field for schedule optimization, you must manually configure initial sync support.
To configure initial sync for the Efficiency Factor field:
1. In Max Designer, on the Developer Tools (
) launchpad menu, click Initial Sync Actions, and then in the list view, click Initial Sync Resources.
) launchpad menu, click Initial Sync Actions, and then in the list view, click Initial Sync Resources.2. On the record page, in the Query URL field, add the following field into the SELECT statement, and then in the top left corner, click Save and Close (
).
).SVMXC__SM_Efficiency_Factor__c
3. On the Developer Tools () launchpad menu, click Transform Templates, and then in the list view, click Resource Initial Sync Template.
) launchpad menu, click Transform Templates, and then in the list view, click Resource Initial Sync Template.4. On the record page, in the Custom Field Mappings field, add the following field mapping code, and then in the top left corner, click Save and Close ().
)."svmx_efficiency_factor" :
"SVMXC__SM_Efficiency_Factor__c"
"SVMXC__SM_Efficiency_Factor__c"
For more information: