Service Board > Max for Administrators > Scheduler and Crew Manager Configuration > Working With Calendar Configuration > Configuring Appointment Duration Field Value Updates
Configuring Appointment Duration Field Value Updates
When users manually update the Start, End, or Duration fields in Appointments, related fields are automatically adjusted. To change the default rules by which these values are adjusted when values are modified, you can configure the Keep Duration When Adjusting Start or End on Edit Appointment Form setting.
By default, when this setting is disabled, updated Appointment field values are adjusted per the following rules.
• When Start field values are updated to earlier times than related End field values, Duration values are adjusted to previously configured End values minus modified Start values. Otherwise, End field values are set to related updated Start values plus configured Duration values.
• When End field values are updated to later times than related Start field values, Duration values are adjusted to modified End values minus previously configured Start values. Otherwise, Start field values are set to related updated End values minus configured Duration values.
• When Duration field values are updated, related End field values are adjusted to previously configured Start values plus modified Duration values.
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When Duration field values are set to one month, End values are adjusted to previously configured Start values plus 30 days.
When the Keep Duration When Adjusting Start or End Appointment Form setting is enabled, updated Appointment field values are adjusted based on the following alternative rules.
• When Start field values are updated, related End field values are adjusted to modified Start values plus Duration values.
• When End field values are updated, related Start field values are adjusted to modified End values minus Duration values.
• When Duration field values are updated, related End field values are adjusted to Start values plus modified Duration values.
To configure Appointment Duration field value updates:
1. In Max Designer, on the Administration () launchpad menu, click Settings, and then in the list view, click Keep Duration When Adjusting Start or End Appointment Form.
2. On the record page, on the Overview tab, select the Default Value check box, and then in the top left corner, click Save and Close ().
For more information:
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