Objects
|
Service Board Administrator
|
Dispatcher
|
Dispatcher Read-Only
|
Service Board Read-Only All
|
Crew Manager
|
Service Board Integration
|
Technician
|
---|---|---|---|---|---|---|---|
Access Hours
|
C/R/U/D
All records
|
R
All records
|
RAll records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Account
|
R
All records
|
R
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Appointment
|
C/R/U
All records
|
C/R/U
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
R/U
All records
|
Availability Calendar
|
C/R/U/D
All records
|
N/A
|
N/A
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Configuration
|
C/R/U/D
All records
|
N/A
|
N/A
|
N/A
|
N/A
|
N/A
|
N/A
|
Contact
|
R
All records
|
R
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Credential
|
C/R/U/D
All records
|
R
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Credential Category
|
C/R/U/D
All records
|
R
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Crew
|
C/R/U
All records
|
R
Records related to Service Teams shared by Service Board Admin
|
R
Records related to Service Teams shared by Service Board Admin
|
R
All records
|
C/R/U
All records
|
C/R/U
All records
|
N/A
|
Crew Resource
|
C/R/U/D
All records
|
R
Records related to Crews related to Service Teams shared by Service Board Admin
|
R
Records related to Crews related to Service Teams shared by Service Board Admin
|
R
All records
|
C/R/U/D
All records
|
C/R/U/D
All records
|
N/A
|
Event
|
C/R/U/D
All records
|
C/R/U/D
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Holiday Calendar
|
C/R/U/D
All records
|
N/A
|
N/A
|
R
All records
|
N
|
C/R/U/D
All records
|
N/A
|
Initial Sync Action
|
C/R/U/D
All records
|
N/A
|
N/A
|
R
All records
|
N/A
|
N/A
|
N/A
|
Installed Product
|
R
All records
|
R
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Job
|
R/UAll records
|
R/U
Data access rules set up by Dispatch Console Admin
|
R
Data access rules set up by Dispatch Console Admin
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Job Requirement
|
C/R/U/D
All records
|
R
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Product
|
R
All records
|
R
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Project
|
C/R/U/D
All records
|
C/R/U/D
All records
|
N/A
|
R
All records
|
N/A
|
N/A
|
N/A
|
Project Task
|
C/R/U/DAll records
|
C/R/U/D
All records
|
N/A
|
R
All records
|
N/A
|
N/A
|
N/A
|
Project Task Assignment
|
C/R/U/D
All records
|
C/R/U/D
All records
|
N/A
|
R
All records
|
N/A
|
N/A
|
N/A
|
Project Task Dependency
|
C/R/U/D
All records
|
C/R/U/D
All records
|
N/A
|
R
All records
|
N/A
|
N/A
|
N/A
|
Qualification
|
C/R/U/D
All records
|
R
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Resource
|
R/U
All records
|
R
Records related to Service Teams and Territories shared by Service Board Admin
|
R
Records related to Service Teams and Territories shared by Service Board Admin
|
R
All records
|
R
All records
|
C/R/U/D
All records
|
N/A
|
Resource GPS Log
|
R/D
All records
|
R
Records related to Resources related to Service Teams shared by Service Board Admin
|
N/A
|
R
All records
|
R
All records
|
C/R/U/D
All records
|
N/A
|
Resource Preference
|
R
All records
|
N/A
|
N/A
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Resources by Service Team View
|
C/R/U/D
All records
|
C/R/U/D
Owner’s records
|
R
Records shared by record owner
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Service Team
|
C/R/U/D
All records
|
R
Records shared by Service Board Admin
|
R
Records shared by Service Board Admin
|
R
All records
|
R
All records
|
C/R/U/D
All records
|
N/A
|
Setting
|
R/U
Granted manually at record level
|
N/A
|
N/A
|
N/A
|
N/A
|
N/A
|
N/A
|
Setting Value
|
C/R/U/D
All records
|
N/A
|
N/A
|
N/A
|
N/A
|
N/A
|
N/A
|
Shift
|
C/R/U/D
All records
|
N/A
|
N/A
|
R
All records
|
N/A
|
N/A
|
N/A
|
Shift Exception
|
C/R/U/D
All records
|
C/R/U/D
All records
|
R
All records
|
R
All records
|
N/A
|
C/R/U/D
All records
|
N/A
|
Shift Plan
|
C/R/U/D
All records
|
N/A
|
N/A
|
R
All records
|
N/A
|
N/A
|
N/A
|
Shift Segment
|
C/R/U/D
All records
|
N/A
|
N/A
|
R
All records
|
N/A
|
N/A
|
N/A
|
Shift Segment Type
|
C/R/U/D
All records
|
N/A
|
N/A
|
R
All records
|
N/A
|
N/A
|
N/A
|
Territory
|
R
All records
|
R
Records shared by Service Board Admin
|
R
Records shared by Service Board Admin
|
R
All records
|
R
All records
|
C/R/U/D
All records
|
N/A
|
User Preferences
|
U
All records
|
N/A
|
N/A
|
N/A
|
N/A
|
N/A
|
N/A
|
|
The Service Team object is read-only by default for most users, but can be made editable. For more information, see Configuring Objects as Read-Only.
|