About Pending HTTP Notification Alerts

Service Modules > Scheduling and Optimization > Service Board > Service Board Usage and Configuration > Service Board for Implementers > Creating and Deploying a Service Board Instance > About SFDC-to-Max Sync Configuration > Working With Sync Configuration Options > About Pending HTTP Notification Alerts

Service Board monitors the volume of pending HTTP notifications and sends alerts when configured thresholds are exceeded; administrators can enable, configure, and customize these alerts to gain early visibility into synchronization issues.

An administrator can enable pending HTTP notification alerts to monitor synchronization health. When the count of pending HTTP notifications exceeds a set threshold, Service Board sends automatic email alerts to designated recipients.

The feature provides an early warning of synchronization delays; you detect issues before they impact data flow or customer-facing operations. The system job runs at intervals you configure (minimum five minutes, default 15 minutes) and compares the pending notification count to the set threshold. Each alert includes summary information about the pending HTTP notification volume. Emails are sent only when the threshold is exceeded; the system does not send repeated alerts for the same event.

The image displays the configured email alert for Pending HTTP Notification

Pending HTTP notification alerts require the Service Board system to be actively synchronizing data with external systems.

Minimum monitoring interval is 5 minutes. Intervals shorter than 5 minutes are not supported to prevent performance impact.