The ServiceMax Go app now supports the following new additional languages:

Field technicians in these locales can set the app language and use the app easily.

For more information, refer to Key Features for Go App.

The new Refresh feature within the Go application marks a significant advancement in operational efficiency and productivity for field technicians. Previously, when technicians completed work order tasks, their data entries were processed through the Timesheet engine, a system that only updated periodically, causing delays in timesheet finalization. Because technicians were compelled to wait past the end of their work week to close their timesheets, sometimes necessitating the additional step of accessing a browser to refresh their timesheets.

The introduction of the Refresh button now empowers technicians to instantly refresh their timesheets updated directly from the Go app, without needing for server-side Timesheet engine processing to be completed. This innovation, developed on the Core 23.2 package, eliminates unnecessary delays, fostering a more dynamic and responsive work environment. By enabling on-demand timesheet updates, field technicians can swiftly conclude their administrative tasks, dedicating more time to essential fieldwork. This enhancement accelerates the timesheet management process.

For more information on configuring the timesheet refresh option, refer to Configure Timesheet Refresh in the Mobile Console.

For more information on refreshing timesheets manually in the Go app, refer to Refresh Timesheet On-Demand in the Go App.