Data Model Changes
The following are the data model changes for the ServiceMax Core 24.2 release:
The number of Custom Objects added: 16
The number of Custom Relationship fields added: 68
The number of Standard fields added: 16
The number of Custom fields added: 89
The following table lists the custom fields updated in the data dictionary for the ServiceMax Core 24.2 release:
Object Name
Field Name
Data Type
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Depot
Lookup(Location)
Depot Management Process
Lookup(Depot Management Process)
Custom Fields
Source Object API Name
Text(255)
Depot Queue Item (new object)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Depot
Lookup(Location)
Service Product
Lookup(Service Product)
Technician
Lookup(Technician/Equipment)
Work Order
Lookup(Work Order)
Work Plan Assignment
Lookup(Work Plan Assignment)
Workstation
Lookup(Workstation)
Custom Fields
Match Value
Text(255)
Status
Picklist
Target Date Time
Date/Time
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Current Technician
Lookup(Technician/Equipment)
Current Workstation
Lookup(Workstation)
Depot Queue Item
Lookup(Depot Queue Item)
Previous Technician
Lookup(Technician/Equipment)
Previous Workstation
Lookup(Workstation)
Custom Fields
Change Type
Picklist
Current Status
Picklist
Current Target Date Time
Date/Time
Previous Status
Picklist
Previous Target Date Time
Date/Time
IB Part Activity (new object)
Standard Fields
IB Part Activity Name
Auto Number
Custom Relationship Fields
Part In
Lookup(Installed Product)
Part Out
Lookup(Installed Product)
Part Usage Transaction
Lookup(Part Usage Transaction)
Product
Lookup(Product)
Technician
Lookup(Technician/Equipment)
Top Level
Lookup(Installed Product)
Work Order
Lookup(Work Order)
Custom Fields
ActivityDateTime
Date/Time
Quantity
Number(13, 5)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Inventory Location
Lookup(Location)
Part
Lookup(Product)
Part In
Lookup(Installed Product)
Part Out
Lookup(Installed Product)
Product Serial
Lookup(Stocked Serial/Batch Detail)
Product Stock
Lookup(Product Stock)
Recommended Part
Lookup(Recommended Part)
Service Product
Lookup(Service Product)
Technician
Lookup(Technician/Equipment)
Top Level
Lookup(Installed Product)
Work Detail
Lookup(Work Detail)
Work Order
Lookup(Work Order)
Custom Fields
Activity DateTime
Date/Time
Alternate Part Used
Checkbox
IB Part Activity Processed On
Date/Time
IB Processed On
Date/Time
Inventory Processed On
Date/Time
Is IB Part Activity Processed
Checkbox
Is IB Processed
Checkbox
Is Inventory Processed
Checkbox
Quantity
Number(13, 5)
Transaction Error Detail
Rich Text Area(32768)
Transaction Status
Picklist
Product Structure (new object)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Parent
Lookup(Product Structure)
Product/Part
Lookup(Product)
Custom Fields
Quantity
Number(13, 5)
Structure Name
Text(255)
Type
Picklist
Recommended Part (new object)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Product
Lookup(Product)
Service Product
Lookup(Service Product)
Work Order
Master-Detail(Work Order)
Work Plan Assignment
Lookup(Work Plan Assignment)
Work Plan Part
Lookup(Work Plan Part)
Custom Fields
Actual Quantity Tool
Number(18, 0)
Estimated Quantity
Number(18, 0)
Is Tool
Checkbox
Serial Number
Text(255)
Tool Used
Checkbox
Service Product (new object)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Installed Product
Lookup(Installed Product)
Work Order
Master-Detail(Work Order)
Custom Fields
Notes
Long Text Area(32000)
Service Type
Picklist
Status
Picklist
Service Task (new object)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Advance Task Process
Lookup(ServiceMax Process)
Assigned Group
Lookup(Service Team)
Assigned Group Member
Lookup(Technician/Equipment)
Completed By
Lookup(User)
Installed Product
Lookup(Installed Product)
Service Product
Lookup(Service Product)
Work Order
Lookup(Work Order)
Work Plan Assignment
Lookup(Work Plan Assignment)
Work Plan Task
Lookup(Work Plan Task)
Custom Fields
Actual Duration
Number(18, 0)
Assigned On
Date
Assigned Status Options
Long Text Area(1000)
Comments
Rich Text Area(32000)
Completed On
Date/Time
Due Date
Date
End Date
Date/Time
Estimate Unit
Picklist
Estimated Duration
Number(18, 0)
Mandatory Task (must be completed)
Checkbox
Priority
Picklist
Sequence
Number(18, 0)
Service Task Description
Rich Text Area(32000)
Service Task Title
Text Area(255)
Start Date
Date/Time
Status
Picklist
Type
Picklist
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Assigned Group
Lookup(Service Team)
Assigned Group Member
Lookup(Technician/Equipment)
Previous Group
Lookup(Service Team)
Previous Group Member
Lookup(Technician/Equipment)
Service Task
Master-Detail(Service Task)
Custom Fields
Captured On
Date/Time
Previous Task Status
Picklist
Service Task Status
Picklist
Source
Text(100)
Work Plan (new object)
Standard Fields
Work Plan Name
Text(80)
Roll-Up Summary Fields
Association Count
Roll-Up Summary (COUNT Work Plan Association)
Custom Fields
Description
Text Area(255)
Estimate
Number(18, 0)
Is Active
Checkbox
Service Type
Picklist
Unique Plan Identifier
Text(80)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Service Product
Lookup(Service Product)
Work Order
Lookup(Work Order)
Work Plan
Master-Detail(Work Plan)
Custom Fields
Is In Deport Queue
Checkbox
Sequence
Number(18, 0)
Status
Picklist
User Notes
Rich Text Area(32000)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Product
Lookup(Product)
Work Plan
Master-Detail(Work Plan)
Custom Fields
Association Field API Name
Text(150)
Association Field Value
Text(255)
Object API Name
Text(150)
Work Plan Association Type
Picklist
Work Plan Part (new object)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Product
Lookup(Product)
Work Plan
Master-Detail(Work Plan)
Custom Fields
Is Tool
Checkbox
Quantity
Number(18, 0)
Work Plan Task (new object)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
ServiceMax Process
Lookup(ServiceMax Process)
Work Plan
Master-Detail(Work Plan)
Custom Fields
Capture Labour Time
Checkbox
Description
Rich Text Area(80000)
Estimated Time
Number(8, 2)
Estimated Time Unit
Picklist
Is Mandatory
Checkbox
Process Name
Text(255)
Sequence
Number(8, 0)
Source Object
Text(255)
Status Option
Picklist (Multi-Select)
Title
Text(255)
Type
Picklist
Workstation (new object)
Standard Fields
Workstation Name
Text(80)
Custom Relationship Fields
Depot
Lookup(Location)
Custom Fields
Description
Long Text Area(32000)
IsActive
Checkbox
Type
Picklist
Custom Relationship Fields
Product
Lookup(Product)
Custom Fields
Work Plan JSON
Long Text Area(10000)
Custom Fields
Work Plan JSON
Long Text Area(10000)
Custom Fields
Enabled for Depot Management
Checkbox
Custom Relationship Fields
Primary Workstation
Lookup(Workstation)
Custom Fields
Work Order Duration
Number(5,0)
Custom Fields
Work Order Duration
Number(5,0)
Custom Relationship Fields
Part Usage Transaction
Lookup(Part Usage Transaction)
Custom Fields
Parts Consumption Status
Text(255)
For the complete list of the data model, see Data Model.
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