|
Field Label
|
Field Name
|
Data Type
|
Description
|
|---|---|---|---|
|
Custom Relationship Fields
|
|||
|
Advance Task Process
|
SVMXC__SM_AdvTaskProcessId__c
|
Lookup(ServiceMax Process)
|
Look up to the Process (SFM/Checklist).
|
|
Assigned Group
|
SVMXC__SM_AssignedGroupId__c
|
Lookup(Service Team)
|
When a task is assigned to a group.
|
|
Assigned Group Member
|
SVMXC__SM_AssignedGroupMemberId__c
|
Lookup(Technician/Equipment)
|
Service group member who is assigned this task.
|
|
Completed By
|
SVMXC__SM_CompletedById__c
|
Lookup(User)
|
User who marks the task as complete.
|
|
Installed Product
|
SVMXC__SM_InstalledProductId__c
|
Lookup(Installed Product)
|
Lookup to Installed Product.
|
|
Service Product
|
SVMXC__SM_WOServiceProductId__c
|
Lookup(Service Product)
|
Lookup to the Work Order Service Product.
|
|
Work Order
|
SVMXC__SM_WorkOrderId__c
|
Lookup(Work Order)
|
Lookup to the Work Order record.
|
|
Work Plan Assignment
|
SVMXC__SM_WPAssignmentId__c
|
Lookup(Work Plan Assignment)
|
Lookup to Work Plan Assignment.
|
|
Work Plan Task
|
SVMXC__SM_WorkPlanTaskId__c
|
Lookup(Work Plan Task)
|
Lookup to Work Plan Task.
|
|
Standard Fields
|
|||
|
Record Number
|
Name
|
Auto Number
|
The auto-generated record number.
|
|
Custom Fields
|
|||
|
Actual Duration
|
SVMXC__SM_ActualDuration__c
|
Number(18, 0)
|
User entered duration.
|
|
Assigned On
|
SVMXC__SM_AssignedOn__c
|
Date
|
Date on which the task is assigned.
|
|
Assigned Status Options
|
SVMXC__SM_AssignedStatusOptions__c
|
Long Text Area(1000)
|
To hold the status options available for the user.
|
|
Comments
|
SVMXC__SM_Comments__c
|
Rich Text Area(32000)
|
To capture user comments while working on the task.
|
|
Completed On
|
SVMXC__SM_CompletedOn__c
|
Date/Time
|
Auto populated on marking task as complete.
|
|
Due Date
|
SVMXC__SM_DueDate__c
|
Date
|
Date by when task must be complete. Default set to Work Order event end time.
|
|
End Date
|
SVMXC__SM_EndTime__c
|
Date/Time
|
When task is completed.
|
|
Estimate Unit
|
SVMXC__SM_EstimateTimeUnit__c
|
Picklist
|
Estimated unit of time.
|
|
Estimated Duration
|
SVMXC__SM_EstimatedDuration__c
|
Number(18, 0)
|
Estimated Time of the Task.
|
|
Mandatory Task (must be completed)
|
SVMXC__isMandatory__c
|
Checkbox
|
Indicates if a task is mandatory.
|
|
Priority
|
SVMXC__SM_Priority__c
|
Picklist
|
Preference of the task.
|
|
Sequence
|
SVMXC__SM_Sequence__c
|
Number(18, 0)
|
Sequence of the task.
|
|
Service Task Description
|
SVMXC__SM_TaskDescription__c
|
Rich Text Area(32000)
|
Additional details for the task.
|
|
Service Task Title
|
SVMXC__SM_Title__c
|
Text Area(255)
|
Title of the Service Task.
|
|
Start Date
|
SVMXC__SM_StartTime__c
|
Date/Time
|
When task is set to In progress State.
|
|
Status
|
SVMXC__SM_Status__c
|
Picklist
|
Status of the service task.
|
|
Type
|
SVMXC__SM_Type__c
|
Picklist
|
Type of the task.
|