Field Label
|
Field Name
|
Data Type
|
Description
|
---|---|---|---|
Custom Relationship Fields
|
|||
Assigned Group
|
SVMXC__SM_AssignedGroupId__c
|
Lookup(Service Team)
|
Currently Assigned Service Team.
|
Assigned Group Member
|
SVMXC__SM_AssignedGroupMemberId__c
|
Lookup(Technician/Equipment)
|
Currently Assigned Group Member.
|
Previous Group
|
SVMXC__SM_PreviousGroupId__c
|
Lookup(Service Team)
|
Previously Assigned Service Team.
|
Previous Group Member
|
SVMXC__SM_PreviousGroupMemberId__c
|
Lookup(Technician/Equipment)
|
Previously Assigned Group Member.
|
Service Task
|
SVMXC__SM_ServiceTaskId__c
|
Master-Detail(Service Task)
|
Master Detail to the Service Task Record.
|
Standard Fields
|
|||
Record Number
|
Name
|
Auto Number
|
The auto-generated record number.
|
Custom Fields
|
|||
Captured On
|
SVMXC__SM_CapturedOn__c
|
Date/Time
|
This field saves the last status update. For offline usecase in Mobile, this is the actual timestamp of the change and may differ from LMD.
|
Previous Task Status
|
SVMXC__SM_PreviousTaskStatus__c
|
Picklist
|
Previous Status of the Service Task Record.
|
Service Task Status
|
SVMXC__SM_ServiceTaskStatus__c
|
Picklist
|
Current Status of the Service Task Record.
|
Source
|
SVMXC__SM_Source__c
|
Text(100)
|
The source platform where the service task record got updated.
|