AI Chat in Go App
AI Chat in the Go App provides a conversational interface within ServiceMax AI that enables interaction with ServiceMax data and AI capabilities using natural‑language prompts. It acts as a single-entry point for AI‑powered assistance within the Go App, delivering consistent, context‑aware responses using configured data sources and AI services without requiring navigation across multiple pages or workflows. AI Chat in the Go App helps field technicians who rely on the Go mobile and Windows applications to access ServiceMax information.
AI Chat capabilities in the Go app include:
• Natural‑language prompts: Enables users to ask questions and submit prompts in the Go App using conversational language.
• AI‑generated responses: Returns responses generated by ServiceMax AI services based on the submitted prompts.
• Contextual data retrieval: Surfaces information derived from ServiceMax records and configured knowledge sources.
• Configured AI behavior: Delivers responses that reflect the AI Chat configuration defined in ServiceMax AI, including enabled features and data access.
• Multilingual interactions: Supports conversations in multiple languages when multilingual support is enabled.