As part of the new code snippet Code011: Advanced Get Price, the pricing logic has been enhanced to acknowledge manually entered discounts for entitled parts or services consumed on a Work Order. This enhancement updates the way in which the Get Price code snippet interacts with manually entered discounts. It allows manual discount in scenarios where no parts discount has been defined or in scenarios where there is specialty pricing.

The Field Service Engineer wants the manually added discounts for Work Detail lines on the entitled Work Orders to be considered for the Get Price logic even if the detail line has pricing information from a Service Contract or assigned Pricebook.

The following table explains the different scenarios that affect how manual discounts are applied in the new Get Price code snippet: