About Defaults
The following default values are set:
• Start date time of the first event:
◦ Work Order Preferred Start Date Time if it exists.
OR
◦ Gantt Start Date with Start Time as defined by group configuration setting
SET052.
• Duration of the first event is Work Order Service Duration if it is >0 seconds, otherwise it is taken from the group configuration setting
SET002.
• Start date time and end date time/duration for second and subsequent events are taken from the last added event.
• All the date times are displayed as per your (logged in user’s) locale in Salesforce.
• Event Subject:
◦ Based on the applicable event subject rule, if the value of the group configuration setting
SET057 is True.
◦ Work Order Number, if
SET057 is False.
• All day checkbox is unchecked by default.